chief customer officer

Dropbox is establishing a customer advisory board to help the organisation improve its file sharing and collaboration products for its 500 million registered users and 12 million paid customers. The panels — which will meet four times a year, twice in North America and once each in EMEA and APAC

Not getting value out from your marketing technology? Try switching it off and see if you notice a difference. That’s the advice from Jason Burby, Chief Customer Success Officer at Domo. “Unplug it. What does it change? If it changes nothing then leave it unplugged and stop buying it. If

Sydney,Australia - February 20, 2016: A QANTAS Boeing 737 taxies towards the terminal after landing at the city's airport. QANTAS is the flag carrier for Australia.

Qantas has promoted marketer Olivia Wirth to CEO of its loyalty business, while Vanessa Hudson will take on the role of Chief Customer Officer. The changes follow the resignation of current Loyalty CEO Jayne Hrdlicka, who announced her departure from the airline in December last year. WHICH-50 Reader Survey: Help