Charity

customer experience charity consumer

There are three key reasons to why customer experience is vital in child sponsorship, according to Teresa Sperti, chief marketing, data and product officer at World Vision. At the Forrester CX event in Sydney last week Sperti said the charity sector is one of the most competitive markets in Australia

PayPal today announced the launch of PayPal Giving Fund Australia, a registered charity that facilitates digital payments options for other Australian charities. The initiative is designed to combat an increasingly cashless society, a trend PayPal says is hurting donation levels. PayPal will provide the technology and, along with partners, cover