CBA

Some of Australia’s largest enterprises, including the big four banks, will soon have access to customer empathy metrics in their customer engagement and decisioning software. Pegasystems, an enterprise software company best known for its process automation and CRM, will add new empathy tools to its decisioning platform at the end

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The big four banks are backing a new educational initiative, the Schools Cyber Security program, designed to teach high school students about cyber security skills and encourage them to pursue a career in IT. The Australian Computer Academy (ACA) developed the $1.35 million national program which will be taught to

The Commonwealth Bank of Australia has settled a discrimination case in the Federal Court over its “Albert” payment terminals, agreeing to update the point of sale device with improved accessibility support for vision impaired customers. Sign up for Which-50’s Irregular Insights newsletter The case was settled before Christmas and the Commonwealth

Commonwealth Bank today launched Alipay on its Albert terminals, meaning 94,000 Australians businesses with point of sale device will be able to accept the popular Chinese payment method. Today’s announcement builds on the MOU signed by CommBank and Alipay back in November 2016, and adds significant scale to Alipay’s existing

Commonwealth Bank executive Angela Clark has been appointed CEO of Beem It, a digital wallet jointly owned by NAB, Westpac and CBA. Clark was part of an executive team made up of staff CBA, Westpac and NAB that spearheaded the founding of the payments business which was establish in February.

The Commonwealth Bank of Australia and Data61, the CSIRO’s data innovation group, have partnered to develop “smart money”, a blockchain-enabled programmable currency. Sign up for Which-50’s Irregular Insights newsletter Used via a mobile app, Smart Money allows funds to have certain conditions attached to their use and is currently being

It seems more consumers are reaching for their phone at the checkout with new data from CBA showing mobile payments are up 35 per cent in the past six months. From five million CBA app customers, 16.8 million tap and pay transactions were made via smartphones and smartwatches during the

Commonwealth Bank has upgraded its online data-driven tools that provide businesses with practical insights to enhance their performance and productivity. Daily IQ 3.0 provides small and medium enterprises (SMEs) and institutional businesses with personalised insights into their cash flow, their performance against the industry, as well as the purchasing behaviours

Australian businesses are increasingly looking at the opportunity to share assets as they are put under new competitive pressures from globally insurgent competitors, according to a new study. That will help drive the value of the sharing economy in Australia from $14.5 billion in 2016 to more than $55 billion

Commonwealth bank of Australia

The World Bank has raised A$110 million to launch the world’s first bond created and managed via blockchain. CommBank is the sole arranger of Bond-i (Blockchain Offered New Debt Instrument), a bond created, allocated, transferred and managed through its life cycle using distributed ledger, on behalf of its client the