CBA

Commonwealth Bank has invested in Klarna, a Swedish rival to Afterpay, and will bring the European buy now, pay later provider to Australia. The deal accompanies the bank’s continued investment in its digital capabilities. CommBank invested US$100 million in the fintech’s US$460 million funding round, announced yesterday, which values the

Westfield, shopping, retail, Sydney, Pitt St Mall

Westpac, ANZ and CBA have begun a pilot program to test the digitisation of bank guarantees using IBM’s blockchain technology. The trial, involving shopping centre landlord Scentre Group and its tenants, uses a blockchain platform for bank guarantees instead of the traditional manual paper process. Sign up for Which-50’s Irregular

The Commonwealth Bank of Australia needs to upgrade its management and retention of customers’ personal information in the wake of two separate data breaches, according to Australia’s privacy watchdog, which has blasted the bank’s recent approach. In 2016 CBA lost the financial statements of 20 million accounts when it could

The Commonwealth Bank of Australia has the best mobile banking app, according to Forrester, which reviews the apps of major Australian banks annually. Westpac won the award in 2016 but CBA has dominated since, taking the last three Forrester gongs. The research firm said the CBA’s app stood out because

With a whimper, Open Banking has arrived in Australia. From today, Australia’s big four banks will begin a pilot program to explore Open Banking’s performance, reliability and security. For consumers, a mature Open Banking environment will make it possible to switch home loan providers with a few swipes of an

Commonwealth bank of Australia

The Commonwealth Bank of Australia has appointed a US marketer with experience as running start-ups as well as running transformation projects for incumbents to the newly created role of Group Executive Marketing and Corporate Affairs. Following an extensive domestic and global search, Priscilla Sims Brown has been appointed to the

Some of Australia’s largest enterprises, including the big four banks, will soon have access to customer empathy metrics in their customer engagement and decisioning software. Pegasystems, an enterprise software company best known for its process automation and CRM, will add new empathy tools to its decisioning platform at the end

teen working studying computer laptop homework

The big four banks are backing a new educational initiative, the Schools Cyber Security program, designed to teach high school students about cyber security skills and encourage them to pursue a career in IT. The Australian Computer Academy (ACA) developed the $1.35 million national program which will be taught to

The Commonwealth Bank of Australia has settled a discrimination case in the Federal Court over its “Albert” payment terminals, agreeing to update the point of sale device with improved accessibility support for vision impaired customers. Sign up for Which-50’s Irregular Insights newsletter The case was settled before Christmas and the Commonwealth

Commonwealth Bank today launched Alipay on its Albert terminals, meaning 94,000 Australians businesses with point of sale device will be able to accept the popular Chinese payment method. Today’s announcement builds on the MOU signed by CommBank and Alipay back in November 2016, and adds significant scale to Alipay’s existing