CBA

Early credit card spending data from Commonwealth Bank indicates that Australian retailers enjoyed a strong Black Friday sale, with spending more than doubling this year as compared to last year. Well-above average sales were recorded across the whole weekend through to Cyber Monday.  “A sample of our credit card data

Amazon Hub

Amazon parcels can be picked up from select CommBank branches, Stockland shopping centres and Victorian newsagents as part of a new click and collect partnership launched today.  The Seattle-based ecommerce giant has begun rolling out Amazon Hub in Australia, a new network of more than 100 parcel pickup points which

Frontline staff at the Commonwealth Bank of Australia have used a new platform to assist the bank’s customers more than 50 million times since it was launched.  The platform solves a problem created by the proliferation of digital channels which complicates life for customer service professionals who often don’t have

A blockchain project has been developed in a bid to bring more transparency to the NSW Government’s controversial Biodiversity Offset Scheme. “Biotokens” traded in a new digital marketplace, would be used as the biodiversity credits farmers and developers pay to clear land in NSW. Sign up for Which-50’s Irregular Insights

More Australians are using online marketplaces to buy and sell goods, according to a new retail report released by the CBA.  The recent Commonwealth Bank Retail Retail Insights [PDF] report found 97 per cent of digital shoppers are using online marketplaces and more than two out of five online purchases

Commonwealth Bank has invested in Klarna, a Swedish rival to Afterpay, and will bring the European buy now, pay later provider to Australia. The deal accompanies the bank’s continued investment in its digital capabilities. CommBank invested US$100 million in the fintech’s US$460 million funding round, announced yesterday, which values the

Westfield, shopping, retail, Sydney, Pitt St Mall

Westpac, ANZ and CBA have begun a pilot program to test the digitisation of bank guarantees using IBM’s blockchain technology. The trial, involving shopping centre landlord Scentre Group and its tenants, uses a blockchain platform for bank guarantees instead of the traditional manual paper process. Sign up for Which-50’s Irregular

The Commonwealth Bank of Australia needs to upgrade its management and retention of customers’ personal information in the wake of two separate data breaches, according to Australia’s privacy watchdog, which has blasted the bank’s recent approach. In 2016 CBA lost the financial statements of 20 million accounts when it could

The Commonwealth Bank of Australia has the best mobile banking app, according to Forrester, which reviews the apps of major Australian banks annually. Westpac won the award in 2016 but CBA has dominated since, taking the last three Forrester gongs. The research firm said the CBA’s app stood out because

With a whimper, Open Banking has arrived in Australia. From today, Australia’s big four banks will begin a pilot program to explore Open Banking’s performance, reliability and security. For consumers, a mature Open Banking environment will make it possible to switch home loan providers with a few swipes of an