bank branch

As internet banking took hold the question emerged: what will happen to the bank branch?  Australia’s big banks have always maintained their branches are an important channel for customers to do their banking, even as more transactions occur online.  Coronavirus has only accelerated that trend and forced branches to close

Australian customers are using bank branches less according to new figures from Roy Morgan that show the average number of visitors dropping almost 30 per cent from 2014 to 2018. In four years the average amount of people visiting a bank branch has dropped from 4.73 million people in 2014