artificial intelligence

Artificial intelligence and machine learning technology will amplify bias and further exclude vulnerable people if not designed correctly. A point underscored by the fact several AI initiatives have had to be abandoned because the bias could not be corrected. Register now for Which-50’s webinar on the disruptive impact of chatbots Avoiding

Digital bank UBank will launch an AI-powered assistant to help its customers in the process of applying for a home loan. The AI assistant is called Mia, short for My Interactive Agent built by FaceMe, a New Zealand-based company. The bank will pilot Mia later this month with a handful

The current media coverage of artificial intelligence is obscuring several pressing problems with the technology and creating a false narrative that serves the tech industry, according to research from Reuters Institute for the Study of Journalism at Oxford University. Sign up for Which-50’s Irregular Insights newsletter The researchers found the

growth people AI increasing

Customer experience-centric businesses are turning towards automation and AI to handle their customer interaction and operations. In a new report from MIT Technology Review commissioned by Genesys, Humans + Bots: Tension and Opportunity, those businesses that have applied automation early on are now reaping the greatest rewards in terms of efficiency, scale,

artificial intelligence AI company

It’s a new day not very far in the future. You wake up; your wristwatch has recorded how long you’ve slept, and monitored your heartbeat and breathing. You drive to work; car sensors track your speed and braking. You pick up some breakfast on your way, paying electronically; the transaction

robot, AI, chalk board

Artificial intelligence has evolved to become one of the most overused and misunderstood terms in business while also offering the potential to be the driving force in business decision-making, automation, and scalability. Now is the time to develop strategies that set your business up for success for years to come.

retailer AI data retail

Retailers have the opportunity to scale and expand the scope of their existing AI deployments however, research shows only 1 per cent of retailers have achieved this. A recent Capgemini study, Retail superstars: How unleashing AI across functions offers a multi-billion dollar opportunity calculated AI represents a US$300 billion opportunity

Artificial intelligence (AI) is removing industrial and geographical boundaries for financial services organisations, according to AI expert, Dr Ayesha Khanna. Singapore saw the change coming and early investments in the technology and people to support it mean the country will likely be the global leader when AI is “everywhere” in

AI is becoming an integral part of a company’s day-to-day operations, so much so that Norm Judah, CTO of worldwide services at Microsoft, says all companies will eventually become AI companies.   He said this was the same when Microsoft declared “every company will be a software company,” which nowadays

Two thirds of the Australian police expect they will need new digital skills to be effective in their roles over the next five years. A new survey released by Accenture found 54 per cent of those questioned are willing to learn new digital skills if they receive the necessary training