artificial intelligence

Australia’s first artificial intelligence ethics consultancy launched in Sydney today, spearheaded by Dr Catriona Wallace. Ethical AI Advisory will guide public and private companies on how to incorporate AI ethics and human rights frameworks into their strategy and operations. Register now for Which-50’s Webinar: The role of the CMO at

Scientists, industry and governments in Australia agree the potential of artificial intelligence is profound and profitable, estimated to be worth AU$22.17 trillion to the global economy by 2030. But the enthusiasm carries with it caution about AI misuse or abuse. There are fears the technology could heighten and automate biases,

Reejig, a Sydney based startup that uses big data and AI to predict problems and opportunities in large complex workforces, today announced a $2.2 million first capital raise. The company says the money will be used to scale its software as a service platform which connects various HR systems, collating

First, the good news. Consumers are likely to purchase more products from and recommend, a company that provides exceptional customer service. That’s a key finding in the 2019 NICE inContact Customer Experience (CX) Transformation Benchmark study, which captured and compared the attitudes of 2550 consumers in the US, UK and

Facebook has banned “deep fake” videos, the AI and machine learning manipulated videos which distort reality, often to show real people saying or doing things they have not actually said or done. Download Which-50’s Simple Fast Easy magazine – Six great digital experience case studies In a company blog post the

Artificial Intelligence applications, once fully operationalised, require significant compute power and data storage. So while public cloud vendors offer enticing pricing models for AI as a service, when it comes time to move beyond experimentation it is often more cost effective to run the systems on premise. That is according

The potential of AI to improve social and economic outcomes in Australia is real, according to the country’s top scientists, who equate its development to that of the industrial revolution. However, the technology also poses several serious risks, requiring careful planning and a national strategy, according to a new report,

Coles is putting in place a cloud and data strategy which will allow it to implement AI across many facets of its business, including its supply chain and physical stores, to help drive innovation. The supermarket giant has signed a long-term strategic partnership with Microsoft, utilising its Azure cloud technology

Marketers have moved beyond the carpet bombing approach that typified early practice in digital channels and now typically focus on customer experience in a targeted way. But the myriad of technology used to deliver it is still causing headaches and some of it at the bleeding edge is threatening to

Artificial intelligence is not safe to be let loose on customers, according to the AI lead at a global software company which uses the technology in its own platform. Pegasystems Dr Rob Walker said AI has not yet matured to a point where it can make moralistic and empathetic decisions