agile working

ANZ is embarking on an organisational change program that will do away with hierarchies and embrace an agile approach to work. Sign up for Which-50’s Irregular Insights newsletter The bank announced today it will implement the scaled agile approach to organising and delivering work within its Australian division to respond

Data Republic

ANZ has appointed Emma Gray as chief data officer to assist the bank’s digital transformation strategy. Sign up for Which-50’s Irregular Insights newsletter Gray was previously chief loyalty and data officer at Woolworths reporting to the CEO. Prior to Woolworths she was a partner at Bain & Company, having worked

Android Pay

ANZ customers who report their debit or credit card missing can now continue to use their digital wallets with a new service that automatically updates their replacement card details. Rather than waiting for a physical replacement, the bank puts a stop on the original card and automatically uploads the new

Adobe Digital Index’s (ADI) “State Of Banking” report has found Australia leading the pack in the adoption of mobile technology to enhance the customer experience. Adobe compared retail banks in the US, Canada, Australia and United Kingdom. American customers were found to visit their banks via their mobile devices only

Sitecore has revealed its first five Platinum Solutions Partners in Australia and New Zealand; Accenture Interactive, Avanade, Deloitte Digital, Oakton, and Ogilvy Australia The new program is designed to ease integration and maximise the value of Sitecore platform to customers, and is also structured to support Sitecore’s partner-led business model according

There are many in the business world who under estimate the impact of technological change, according to ANZ Bank CEO Mike Smith, however he says his organisation will not be one of them. According to the bank chief, “At ANZ I want us to fast track the change to a

The Commonwealth Bank (@CommBank) is generally regarded as the most advanced internet banker in Australia — but that perception of leadership doesn’t necessarily carry through to the social stream. While the CBA currently has the largest following on Twitter among Australia’s big four banks, at current rates it will be