Alibaba

Alibaba A.I. Labs is launching service robots for the hospitality sector starting in October. The autonomous robots will perform some of the functions of hotel staff and guests will be able to control the bots through voice commands, according to Alibaba. The news was made at The Computing Conference 2018 in

Alibaba Group revealed some of the retail technology it is pitching to Australian businesses in Sydney today at its E-Commerce Expo. The Chinese giant is attempting to entice more Australian brands into the lucrative Chinese market through its wide-reaching ecommerce platforms and retail technology, while also attempting to drive the uptake

China’s middle class is already around the size of the entire population of the USA and Australia combined. Even more remarkable, is the fact China’s middle class is expected to double by the end of the decade. For local ecommerce merchants, the opportunity is huge. Australian retailers will get the

Over one million convenience stores in China, around one-sixth of the total market, are now using Alibaba’s LST platform (Ling Shou Tong) to help manage their operations. LST is designed to help these small scale ma and pa stores by providing a platform where operators can crunch sales and operations

Chinese ecommerce giant Alibaba has revealed its succession plan; Jack Ma will step down as executive chairman of the company he founded in 1999 one year from today. Ma made the announcement today, his 54th birthday, in a letter to Alibaba’s customers, employees and shareholders. Alibaba’s CEO Daniel Zhang will

Alibaba Group’s revenue grew 61 per cent for the June Quarter, year-on-year, on the back of strong growth in cloud computing, digital media and innovation activities, according to financial results released today.  The revenue growth is better than expected but quarterly income fell short, plummeting more than 40 per cent

Chinese internet giant Alibaba is partnering with Starbucks to deliver coffee in China as part of a pilot program launching in September. The trial is part of a wider strategic deal between the two global companies and will involve businesses across Alibaba’s ecosystem including delivery service Ele.me, supermarket Hema, payment

pills, tablets, medicine

As Amazon warms up to enter into the crowded healthcare space with the recent announcement to acquire US-based online pharmacy PillPack for nearly $1 billion, the online giant’s business model could be inspired by its Chinese counterpart Alibaba, according to data and analytics company GlobalData. Sign up for Which-50’s Irregular

Delivering exceptional customer experiences has quickly become table stakes for marketers. Too often, though, these experiences are undermined by inconsistent messaging and opportunities go begging. Repeated or irrelevant messages breed consumer intolerance and annoyance, which is quickly vocalised and often amplified by social media. Inconsistent messaging can also be a

Amazon Prime Air

With one month until new GST rules come into force, online marketplaces are working out how to best implement the changes.  The most drastic move has come from Amazon which announced today it will no longer allow Australians to make purchases from Amazon.com or its other international sites after July