AI

Westpac CEO Brian Hartzer says the bank needs to do a better job when it comes to getting its customers to use the digital innovations they have built.  Speaking yesterday during a panel at IBM’s Cloud Innovation Exchange in Sydney, Hartzer said the bank had introduced more than 100 new

Efforts to target and optimise marketing and advertising have reached a fever pitch with 87 per cent of B2C marketers deploying personalisation tactics. At the same time, we see evidence consumers have grown wise to–and perhaps weary of–brand efforts to feign intimacy and influence behaviour. Algorithms Exposed In Algorithm Hacking Puts

Oil and gas giant Woodside Energy announced a new collaboration with IBM to continue to advance its AI efforts and explore use cases for quantum computing.  As part of the collaboration Woodside will become a member of the MIT-IBM Watson AI Lab, which is a collaborative industrial-academic laboratory focused on

There’s a lot of heavy lifting still to be done for large enterprises undergoing a digital transformation projects. And businesses will need to think differently about the way they operate and who they hire to manage the impending challenges. That’s the assessment from IBM, which predicts 80 per cent of

It’s time for smart cities to embrace new technologies and approaches to combat a growing list of challenges, according to global tech market advisory firm, ABI Research. In its new whitepaper, 5 Ways Smart Cities Are Getting Smarter, ABI Research identifies digital twins & urban modeling, resilient cities, circular cities,

Some of Australia’s largest companies have signed up to trial the government’s new set of artificial intelligence principles, designed to reduce the risks associated with the technology. NAB, Commonwealth Bank, Telstra, Microsoft and Flamingo AI will test the principles to ensure they deliver “practical benefits” as part of the federal

Many organisations get stuck at the proof of concept stage when they come up against the task of trying to change the way the enterprise operates to embrace AI, according to research from Gartner.  Speaking at the Gartner Symposium on the Gold Coast this week, Bern Elliot Vice President and

Financial institutions that implement AI early in their transformation have the most to gain from its use but also face the largest risks, according to a new report released by Deloitte.  The report, Navigating Uncharted Waters released at the World Economic Forum describes how these companies, firms and regulators can

The NSW State Government’s Department of Customer Service is leading the development of a “whole of government AI strategy” along with usage guidelines for agencies, with the aim of leveraging the technology in a safe, secure and private way. Sign up for Which-50’s Irregular Insights newsletter The department is currently

While they recognise the potential, many companies are struggling to realise the value from their AI investments, according to a major new study released by MIT Sloan Management Review (MIT SMR) and Boston Consulting Group (BCG). The report Winning With AI: Pioneers Combine Strategy, Organisational Behaviour, and Technology, is based