AI

AI deployments are set to accelerate as early adopters ramp up their investments in the emerging enterprise technology, according to a Gartner survey of AI leaders. Today, the average number of AI projects in place is four, but respondents expect to add six more projects in the next 12 months,

Coles is putting in place a cloud and data strategy which will allow it to implement AI across many facets of its business, including its supply chain and physical stores, to help drive innovation. The supermarket giant has signed a long-term strategic partnership with Microsoft, utilising its Azure cloud technology

Emerging technologies have the potential to upend industries, but business leaders are often sold on the vision long before a technology is viable and widely adopted by consumers. But, being able to see through the hype and correctly time market entry can deliver a serious competitive advantage. There’s no crystal

Retailers are aware of the significant opportunity to leverage vast amounts of customer data to drive in-depth customer analytics that enhance merchandising processes through AI. The goal is creating customer-centric assortments, across every touchpoint, optimally priced and available to consumers when and where they expect to browse, transact and acquire

Can the notion of muscle memory be extended into software and devices? That’s what Motorola says it wants to do so that the software becomes an extension to the person making the decision according to Dr. Mahesh Saptharishi, Chief Technology Officer at Motorola Solutions. The US company provides solutions for

How frequently should marketers contact their customers? And what’s the best time to send a marketing email? Those are some of the questions Salesforce hopes its new AI-powered features will answer for its customers. Sign up for Which-50’s Irregular Insights newsletter The company unveiled several new marketing capabilities at the

Each day the Commonwealth Bank of Australia analyses 157 billion data points through its automated decisioning technology. The AI powered “brain” allows the bank to alert customers to potential fees and benefits they may be entitled to, among other services and sales use cases. CBA has said the missed fee

Transparency and informed consent should be prerequisites for the use of customer data with emerging technology, according to the data leaders of Telstra, Bank of New Zealand, and iCare. But it is still not a common practice in the industry, despite what some companies might say. Sign up for Which-50’s

Sometimes we over-complicate AI, thinking it’s too high-tech and futuristic for us to use in our everyday work. But AI is not the future, it’s the present. In fact, it’s yesterday! Let’s not consider it an unattainable technology, because sometimes AI is so simple that we don’t even realise we’re

The Wall St. Journal wrote in a March 1, 2019 article that the Need for AI Ethicists Becomes Clearer as Companies Admit Tech’s Flaws. I’m all for ethics being applied to an uncharted technological domain that could have tremendous consequences. But what’s being described sounds more like “AI business risk