AI

Australian organisations are struggling to scale their digital initiatives and local CIOs are less likely than their global counterparts to hold a strategic role in their organisation. Australia and New Zealand data from Gartner’s 2019 CIO Agenda survey released this week found only 30 per cent of organisations in ANZ

“Alexa, tell the nurse…” Three healthcare facilities in Australia and New Zealand have deployed a new voice-controlled system to help patients notify nurses when they need assistance. The digital replacement for the call button was developed by Deloitte and is being used in Prince of Wales Hospital, an aged care

risk, experiment, trial, rocket, launch

There are three things companies can do to mitigate risk when applying Artificial Intelligence according to the latest McKinsey research. However, before applying solutions, it is vital first to understand what the risks are and the drivers behind them.  In the report called Confronting the risks of artificial intelligence the McKinsey Global Institute

microsoft azure

Microsoft announced several new services for its Azure cloud platform today, including new capabilities for AI, machine learning, IoT, blockchain and edge computing. Sign up for Which-50’s Irregular Insights newsletter Nominate today for the Which-50 Digital Experience Awards. Simple. Fast. Easy. Most of the new services will be available to

It will take an organise-wide effort to recognise and mitigate the potential risks of applying advanced analytics and artificial intelligence to business operations, according to a new report from McKinsey & Company. While the emerging technology could deliver a massive economic boost and improved customer outcomes, trusting machines to make

OpenText is building AI-powered analytics into every new information management product it develops and has set a goal of becoming the number one AI provider in that market. The company says it is “bullish” about its chances because of the highly targeted approach it is taking, learning from its competitors

The ongoing automation of repeatable process-based jobs, along with the augmentation of the world of knowledge workers by machine learning and AI will give rise to a new class of super-jobs. That’s a key finding in the newly released 2019 Global Human Capital Trends report from Deloitte which argues that

customer experience CX 5 stars rating consumers

Businesses want to deliver first-class, personalised customer experiences for this year according to a new report. However, 54 per cent of global companies surveyed categorise their CX maturity as not very advanced. The report, Digital Intelligence Briefing: 2019 Digital Trends from Adobe and Econsultancy said despite the need to be

A “tsunami” of new technology is coming along with a new wave of capital from commodity industries. The ultimate winners will be the ones that can capture the talent and information needed to leverage it, according to OpenText CEO and CTO, Mark Barrenechea. His evidence of the value of business

A new study from Juniper Research found that the global spending by retailers on AI services will reach $12 billion by 2023, up from an estimated $3.6 billion in 2019. Juniper expects over 325,000 retailers to adopt AI technology over the period. According to the new research, AI in Retail: