artificial intelligence in banking AI

It sounds counter- intuitive. Using artificial intelligence to generate a more human customer experience in banking. But according to Accenture and their recent report, ‘Accenture Banking Technology Vision 2017’, bankers believe AI will “revolutionise the way they gather information and interact with customers”. Take our Which-50 reader survey and go

Artificial Intelligence (AI) and the Internet of Things (IoT) are dominating insurtech start-up spending according to a report from research firm Accenture. The report, titled “The Rise of InsurTech”, said AI and IoT now account for almost half of total investment in insurance technology (insurtech) startups globally. “We’ve seen a

Digital transformation

Professional services company Accenture has opened its new Liquid Studio in Sydney to help clients accelerate digital business transformation. Take our Which-50 reader survey and go into the draw for a chance to win a pair of Sony H.ear Bluetooth headphones or 1 of 5 Google Daydream VR headsets The

Organisations need to move beyond traditional advertising and harness their ability to produce truly authentic, credible and relevant content says management consulting group Accenture. According to new research from Accenture Interactive group, called “You Are Your Content” quality content is the single most important driver of brand engagement. Take our Which-50 reader

Blockchain technology could reduce investment banks’ infrastructure costs by 30 per cent, according to new report from Accenture. The report, “Banking on Blockchain: A Value Analysis for Investment Banks,” argues the distributed ledger technology offers major savings in data reconciliation, by moving key operational, risk and finance systems to blockchain-based,

Adobe Digital Index

Online retailers made incremental improvements in delivery times and accuracy over the Thanksgiving weekend according to Kurt Salmon, the retail strategists acquired by Accenture Strategy in September. According to Adobe Digital Insights, total online sales for the five-day period from Thanksgiving through Cyber Monday amounted to US$12.8 billion. To test

Emerging technologies offer big benefits to government agencies and public service, but first they need to overcome regulatory compliance, outdated legacy IT infrastructures and organisational cultures, according to a new research report from Accenture. Sign up for Which-50’s Irregular Insights newsletter The consultants surveyed nearly 800 public service technology professionals

Talk about unfortunate timing. This week Accenture published news that it has collaborated with Italy’s largest supermarket chain Coop Italia “to reinvent the customer experience in grocery shopping with the opening of its Supermarket of the Future store.” Sign up for Which-50’s Irregular Insights newsletter The only problem was everyone

Inventing the world’s greatest product isn’t enough to completely satisfy today’s customers. They also want superior lifetime service to accompany what you’re selling. According to new research from Accenture, leading companies are enveloping product innovation within a total customer experience that combines product, service, software and hardware. Sign up for

CMOs are first in the firing line if business growth targets aren’t met, according to new research from Accenture Strategy. Download the CMO of Tomorrow report produced by the Which-50 Intelligence Unit CEOs say that although around five c-level executives are responsible for driving disruptive business growth, the majority (37 per cent)