ACCC

Broader legislative reforms are required to protect consumers using loyalty schemes, according to the ACCC’s final report into customer loyalty schemes released today. The ACCC commenced its review of customer loyalty schemes in early 2019, and identified significant problems with the programs which include frequent flyer, supermarket and credit card

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Takeovers of smaller rivals by digital platforms, including their data sets, may pose a threat to consumers’ choice and privacy according to Rod Sims, chairman of the ACCC.  “Few consumers are fully informed of, nor can they effectively control, how their data is going to be used and shared,” Sims

Consumers comprehensively reject the practice of brands, publishers and platforms tracking their internet behaviour without their explicit consent, according to research commissioned by Which-50. Yet few sites or services allow for this, and instead assume implicit acceptance based on terms and conditions which few consumers have read — and even

Google

The ACCC has begun legal proceedings against Google in Australia, alleging the search giant engaged in misleading conduct and made false or misleading representations to consumers about the personal location data Google collects, keeps and uses.  The legal action follows the watchdog’s long-running investigation into digital platforms and their market

Regulators today revealed Australia’s upcoming Open Banking regime, currently in a testing phase, has missed several milestones and is under pressure to meet its February 2020 go live date. Open Banking is the first use case of Australia’s new Consumer Data Right, a data portability scheme designed to encourage innovation

Communications Minister Paul Fletcher said the ACCC inquiry into digital platforms will lead changes in Australia’s media regulatory framework and raised the possibility of tighter regulation of US tech giants while addressing industry in Sydney this week. “20 plus years ago there was still a strong mindset that said ‘the

A neobank, budgeting tools and payment services are among the first 10 companies selected by the ACCC to trial data sharing as part as Australia’s incoming open banking regime. Open banking, based on the recently passed Consumer Data Right (CDR) legislation, is set to kick off formally in February 2020,

The industry group representing technology companies including Google and Facebook has pushed back on the ACCC’s recommendation that the government should strengthen the protections in the Privacy Act. Responding to the ACCC Digital Platform Inquiry report, which made 23 recommendations, the Digital Industry Group (DIGI) has argued Australia cannot afford

The ACCC has identified significant problems with Australia’s customer loyalty schemes, which include frequent flyer, supermarket and credit card operators, in a new report released today. One of the areas the consumer watchdog is probing is the poor disclosure about how consumer data is used and shared, including selling insights

If you do anything online chances are Google or Facebook know about it. A 2016 study by Princeton University revealed Google had a data collection presence on 70 per cent of the one million most popular websites. Facebook, meanwhile, holds sensitive data on the 2.4 billion people who have signed