In an effort to make workplace technology more like the consumer internet, ServiceNow has launched new mobile app capabilities for the enterprise with the general availability of its Now Platform New York release.
ServiceNow’s new Now Mobile app can be used to complete tasks such as fixing an IT issue, ordering a computer, finding a conference room, getting help from human resources, or approving purchase orders and travel requests.
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The New York release also features a new ServiceNow Onboarding app, which combines all of the multi-departmental tasks involved in getting up and running as a new employee into a single, intuitive mobile experience.
ServiceNow says it is committed to harnessing the power of its Now Platform in managing complex enterprise workflows with the native mobile capabilities coded into the platform to become the global leader in delivering native mobile-friendly workflow experiences to enterprise customers at scale.
Combined with ServiceNow’s release earlier this year of ServiceNow Agent, the new Now Mobile and Mobile Onboarding apps offer enterprises a suite of native mobile apps that offer leading features, capabilities and user experiences.
“Just as mobile was at the centre of transforming our lives at home, we believe mobile will be at the heart of delivering great experiences at work,” said ServiceNow’s Chief Product Officer Chirantan “CJ” Desai.
“Employees today expect their employers to offer native mobile-optimised tools. Mobile is the way many people want to get everyday work tasks done. The Now Platform enables companies to quickly and easily deliver unmatched native mobile experiences to employees that will unlock productivity and make work, work better for them.”