Leading health insurer Allianz Health Insurance Germany has selected Pegasystems to provide its Pegasystems’ Pega 7 rules-based technology as a middle layer in a program designed to provide its customers with an more comprehensive digital service.
Allianz currently manages €30 billion in assets and insures 2.5 million people across Germany, and the company says the project will allow it to meet the changing needs of its increasingly agile customer base, while at the same time ensuring the required levels of stability and reliability.
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Acording to a statement form the companies, the integration will allow Allianz to achieve a seamless data flow between its agile customer applications and the insurance professional core systems. This will enable a faster and continuous transaction processing and increase the automation of processes.
According to Dr. Birgit König, CEO, Allianz Health Insurance, “As an insurance company, we need stability and reliability in our IT systems. However, as a customer focused company, we must also balance that requirement with the need to remain agile and fast to meet changing customer demands.
“Working with Pega has allowed us to reach the balance. It has changed the way we work as well and we’ve already seen a significant improvement in our work efficiency and quality,” She said.
For his part, Alan Trefler, founder and CEO, Pegasystems said, “The increased efficiencies the organization is already seeing demonstrate the power of delivering full end-to-end digital services. We’re looking forward to partnering with Allianz Health Insurance as they realize their long-term digital transformation ambitions.”
The healthcare sector featured prominently at the Pegasystems user conference, Pegaworld, in Las Vegas this week.
Pega also announced a deal with Phillips is designed to enable managed care service providers and accountable care organizations to better leverage connected devices and health data to personalize care and improve health outcomes.
Pega Care Management Application Pegasystems will connect it Pega Care Management System to the Phillips Healthsuite cloud platform.