NAB will immediately hire 600 technology specialists in the areas of software engineering, data, architecture and security, according to the bank.

The national and global recruitment drive is part of NAB’s plan to reshape the workforce and create up to 2,000 new jobs by 2020 to meet the changing needs of customers.

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Chief Technology and Operations Officer Patrick Wright said NAB is looking for the best talent in Australia and the world to come and join its technology and digital teams to help improve the bank and give its customers the products and services they demand.

“We know this is an ambitious target and acknowledge the war for talent is intense, but these are the essential skills and roles we need in order to deliver our plan.”

He said this builds on three years of innovation at NAB, including the establishment of its innovation incubator, NAB Labs, and its innovation fund, NAB Ventures, the launch of Quickbiz which provides lending decisions to business customers in seconds, and the continued roll-out of Customer Journeys, which changes how the bank delivers products and services.

The move also aims to rebalance the shift from outsourced suppliers based in Australia and overseas, to bring talent back inside the bank in NAB’s Australian offices to increase competitive advantage.

“We’re looking at the skills needed inside and outside our business to make sure that we can run our systems and service our customers as best as possible,” Wright said.

NAB recently announced a record $4.5 billion investment into the bank over the next three years – with much of that funding directed to technology and digital priorities.

According to Wright, this investment will help change the way NAB provisions technology services, which is critical to delivering more effectively to balance innovation with resilience, and speed with security.

“Our people are integral to the success of NAB, and this investment ensures they are enabled and backed to deliver their very best,” he said.

“We understand what the fintechs across the world are doing, and we think we can do better, but we need to move now, invest in the right systems and people, and change dramatically.”

To kick start the recruitment drive, NAB has announced the appointment of leading global technology talent of two new roles; Executive General Manager Business Enabling Technology, Yuri Misnik and Executive General Manager leading our Program Management Office Kyle McNamara. The roles will report to Wright.

Misnik will have responsibility for all NAB’s business-facing technology teams including Digital technology and Corporate functions. while McNamara will be focused on NAB’s change activities across the franchise and delivery of the significant investment slate announced last week.

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