Must Reads

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Across APAC consumers increasingly prefer digital channels for financial services. The trend, combined with regulatory changes that lower barriers to entry, is helping digital-only banks overcome incumbents’ traditional trust and scale advantages, according to new research from Forrester. But in Australia, the research shows the pace of switching to digital-only

Marketers are unhappy with the level of integration between the different technology tools they use to do their jobs. It’s an issue Which-50 has been interrogating with marketing executives, experts and analysts over the last three months, as we’ve tried to understand what’s driving a level of frustration with marketing

Amazon Seller Summit Sydney

Amazon’s Launchpad concept has arrived in Australia, providing a new platform for local direct to consumer brands to launch, market and distribute their products. The program aims to help local startups and entrepreneurs leverage Amazon’s retail expertise and infrastructure to promote their brands and grow their nascent businesses. Sign up

The revived proposal for the Identity-Matching Services Bill will allow the Department of Home Affairs to begin developing a national scheme of identity and data matching, including the expanded use of facial recognition technology. The contentious scheme would see the department operate a hub and spoke model of identity data

Machine learning-powered predictive analytics are generating a significant uplift in campaign response rates and member satisfaction for Virgin Australia’s  frequent flyer program, Velocity, according to its CEO, Karl Schuster.  Sign up for Which-50’s Irregular Insights newsletter While new technology is allowing the Velocity Frequent Flyer program to deliver personalised offers

The Australian market for neobanks is less than a year old, but the new entrants have big ambitions to change the way consumers bank — putting the pressure on Australia’s biggest and most established banks. The newcomers have already cleared significant hurdles by appeasing Australia’s regulators to secure their banking

By allowing all associates at all levels in the company participate to build a culture of innovation, Walmart is able to drive change within retail according to Fareena Contractor, head of the Walmart Innovation Community.  Contractor has been the head of the Innovation Community for nearly four years and she

The CEO of Australian fintech Tic:Toc says his business is ready for open banking and the local industry will benefit from becoming one of the first places in the world to embrace the data sharing rules. The first phase of Australia’s open banking regime began on July 1, with three

The Law Council of Australia has told a parliamentary security committee reviewing the government’s controversial encryption busting laws the new powers conflict with privacy regulations in the EU and US. Sign up for Which-50’s Irregular Insights newsletter The group has also raised concerns over Minister for Home Affairs’ ability to

Emerging business models in energy retail are designed to help consumers save money, and in some scenarios even earn money from the devices in their homes – flipping the traditional electricity retail model on its head. The industry is approaching a tipping point. In deregulated markets like Australia utility companies