Must Reads

The government announced a new draft mandatory code of conduct late last week to address “bargaining power imbalances” between Australian commercial media companies and platform giants Facebook and Google, including rules for the platform companies to pay for news content. Developed by the ACCC and now under public consultation, the

Heavy emitters are facing extreme pressure to make their operations greener, not only from their shareholders but their customers further down the supply chain as well.  Australian business leader Simon McKeon says that while public shareholder pressure has focused executives’ attention on sustainability issues, “there’s an even louder voice which

From empty supermarket shelves to delays manufacturing electronics and cars, the COVID-19 crisis has provided a stark example of global supply chain disruption.  In the early months of the crisis, 94 per cent of Fortune 1000 companies suffered supply chain disruptions. Underestimating the risk of supply chain shocks led to

Leadership styles are evolving as business moves beyond the initial phase of responding to the COVID-19 disruption. The challenges in the months and perhaps years ahead will require a different approach to managing high-performance teams.  COVID-19 has changed so much about the way we live and work, so it is

Australian consumers and Australia’s top publicly-listed companies (ASX 150) don’t see eye to eye when it comes to sustainability and the key issues affecting our future. We discovered this perplexing fact when comparing our own proprietary research (on consumers) with a study by RMIT University and Global Compact Network Australia (ASX150). Encouragingly, both consumers and companies

Leaders must master two styles of leadership during a crisis: acute, to respond to the initial chaos; and chronic, to manage the long and often uncertain path to recovery.  That’s the view of Gartner, expressed in a recent report titled, “Acute vs. Chronic Leadership during the Covid-19 Pandemic”, authored by

Optus has overhauled its marketing measurement capabilities, implementing a new technology platform built on a strong data foundation.  After conducting a global marketing analytics & algorithmic attribution services tender, Optus began working with Marketing Evolution, a US-based marketing measurement provider in October 2018. The aim of the initiative was to

Banks may currently hold a privileged position in the market, but the real opportunity for them from open banking is to start out in an ecosystem that allows them to provide new and better services to their customer base. That’s the view of Mark Allaby, Managing Partner, Financial Services Sector,

Has COVID-19 done something to Australian boards that years of legitimate criticism and the undeniable, overwhelming weight of evidence could not: forced them to take diversity seriously? And, just as importantly, to adjust to new digital ways of working — something many resist. It turns out the turmoil of 2020

Much of the focus of the July 1 open banking kick-off was on the big four banks, however, some of the new types of financial services we expect open banking to deliver were already beginning to emerge. Innovation is coming from beyond the incumbents,  from the emerging set of neo