Must Reads

Downloads of the NSW Rural Fire Service’s Fires Near Me app surged to 750,000 in one 36 hour period during last month’s devastating bushfires, doubling the application’s user base. On one of the worst days of fires, the app sent 12 million notifications to users. Sign up for Which-50’s Irregular

Despite a decade of disruption, Australia’s largest public companies of 2009 are still holding on to their positions at the top of the ASX100.  Australia’s newly-listed tech companies are starting to replace some of the traditional incumbents, but their failure to build genuine scale offshore is slowing their rise up

There is no denying the utilities industry is being disrupted and there are two key factors that are driving this continual disruption according to Tony Histon, director of transmission and distribution practice for APEC, Africa and the Middle East at Accenture.  He described these during a webinar hosted by Which-50

Australia’s energy sector is set to be shaken up by the same data portability regime currently disrupting the country’s banking industry. Built to empower consumers through access to their data, Australia’s Consumer Data Right brings with it new challenges and opportunities to a sector already in flux. Currently, a mix

Reception staff at Waterman Business Centres can now onboard a new co-working tenant and configure and provision every service they need in 15 minutes – a process which typically would have required a two to three week lead time.  Previously each step in the onboarding process was completed manually, undertaken

Consumers comprehensively reject the practice of brands, publishers and platforms tracking their internet behaviour without their explicit consent, according to research commissioned by Which-50. Yet few sites or services allow for this, and instead assume implicit acceptance based on terms and conditions which few consumers have read — and even

Supply chain projects underway at supermarket giant Coles are expected to have a transformative impact on the retailer’s operations as they come online over the next five years. But in the short term, Coles is expanding its partnership with UberEats, launching its own subscription delivery program and bringing wearables into

Increasingly companies understand that their internal customers need simple, fast and easy ways of working, just like their external customers. Indeed the last few years have seen the growing recognition of employee experience as a critical success factor. That evolution helped with our choice of winner in the Best In

A US lawsuit against Domino’s Pizza has highlighted that popular food delivery apps are yet to meet accessibility standards for vision-impaired users, despite universal guidelines having existed for a decade.  Which-50 has confirmed several leading food ordering apps in Australia do not fully meet Web Content Accessibility Guidelines (WCAG) 2.0,

Frontline staff at the Commonwealth Bank of Australia have used a new platform to assist the bank’s customers more than 50 million times since it was launched.  The platform solves a problem created by the proliferation of digital channels which complicates life for customer service professionals who often don’t have