More than one million NSW motorists have downloaded the digital driver licence (DDL) since the launch last November. 

This accounts for 19 per cent of all licence holders in the state. 

Those with the DDL can expect to have it accepted in more places in 2020, with a ‘copy solution’ being built to provide an alternative for checkers in situations where they are required to take a photocopy on a plastic driver’s licence. 

For example, licence holders can take their DDL to Australia Post for parcel pickup from January 13. 

Victor Dominello, NSW Minister for Customer Service said, “We are working with industry to enable the DDL to be used in more day-to-day situations – for example when opening a bank account or taking out a loan, checking into hotels, hiring a car or buying medicine from a chemist.” 

“Providing a copy solution is a key enabler for broad industry adoption. The ultimate vision is for people to be confident going wallet free, knowing that DDL will be accepted in most situations where a driver’s licence is required for proof of identity.”

Dominello said this launch has been an overwhelming success with a 96 per cent satisfaction rate among customers.

“Clubs, pubs and the police have embraced the new technology, with the DDL sighted more than four million times since it went live.” 

Christine Holgate, CEO and managing director at Australia Post said the company is excited to be partnering with the NSW Government to accept its new DDL for over-the-counter parcel pick-up.

“We have a lot of experience in the digital space with our own Digital ID already enabling customers to collect parcels with the convenience of their smartphone for the last two years.

“Now we’re making it easier for our customers to verify themselves across our retail stores.

“We look forward to working closely with the NSW Government on broader use and acceptance across Australia Post and NSW Government services for both Australia Post’s Digital ID and the NSW DDL.”

The DDL is hosted securely on the new Service NSW app, locks with a PIN and can be accessed offline. It provides additional levels of security and protection against identity fraud, compared to the plastic driver licence.

These digital licenses have been underpinned by blockchain technology built by Sydney-based data security company Secure Logic.

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