Insights

Cricket Australia is partnering with HCL Technologies to scale its ongoing digital transformation. The multinational replaces former digital technology partner Accenture and will be tasked with creating and managing digital experiences for millions of fans, players, employees, and grassroots cricket communities. Sign up for Which-50’s Irregular Insights newsletter Terms of

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Facebook will launch a cryptocurrency in 2020, signalling a move beyond the social media and advertising markets it has dominated for the last decade. But Facebook, which continues to battle privacy and security scandals, insists financial and social data will be separated. Sign up to Which-50’s Digital Marketing Newsletter Nominate

The Berejiklian Government is slashing $3.2 billion from the public service, including around 3,000 job cuts. Many of those affected will be back office and IT workers, according to the Treasurer. But the Government has found $100 million over the next two years for a “Digital Restart Fund”. $100 million

From today Australian Dropbox customers will have the option to store files locally within the company’s Amazon Web Services Sydney environment. The announcement, made in Sydney today, comes just a week after the company’s biggest user-facing changes to date. “Australia is important to us, both from a business standpoint, but

Digitisation can unlock another $US13 trillion dollars of economic value over the next decade, most industries have reached their digital tipping point, and providing effective leadership remains a major challenge but one that must be overcome. Yet sadly, most businesses are failing to achieve their transformational goals, especially when the

Mobile app brand safety violations have grown by almost 200 per cent in the last year – as users’ content consumption patterns and corresponding ad budgets increasingly shift to mobile. The data is contained in a new report from Double Verify which also reveals that the number of CTV and

Dropbox made what it describes as “the biggest user-facing change in the company’s history” last week, overhauling its platform to add new management and collaboration tools to its core file storage service. But Dropbox executives have played down any type of new focus on the enterprise market, saying the changes

Worldwide spending on customer experience and relationship management (CRM) software grew 15.6 per cent to reach $48.2 billion in 2018. Marketing is the fastest growing subsegment. The figures are contained in new research from Gartner which says CRM remains both the largest and the fastest growing enterprise application software category. According

VMware last week announced its intent to acquire Avi Networks, a leader in multi-cloud application delivery services. The theory behind the deal is that Avi Networks will enhance VMware’s ability to bring the public cloud experience to the entire data centre— with the ability to deploy applications with a single

Organisations going from “good to great” are halving the amount of products and services offered, according to Gartner research. And analysts say the cull is having a near negligible impact on revenue. With CX initiatives well established, the very top CX leaders are turning away from customers and focusing on