Insights

Identifying the red flags and black swans in digital agency relationships
Glass half full or glass half empty? If you are involved with the implementation of a large and complex digital project within an enterprise, and relying on an external digital agency to deliver, you might want to keep a watchful eye on some key signals. Australia has already developed a

The analyst Chatter Report: CIO agendas, content marketing, hints of spring, don’t forget the people
The role of CIOs in digital business transformation, hints of a European Tech recovery, and the immaturity of B2B content marketing, rated highly in the social chitchat in this week’s Chatter Report on tech industry analysts. Likewise, the importance of people to digital success. Our KINSHIP digital/Which-50 Chatter Report reveals

Adobe identifies best of the best for web performance in new benchmarking study
Recent benchmarking research from the Adobe Digital Index has found that honours are shared between five different industries — finance, IT, media, retail, and hospitality and travel — when it comes to best of the best online performance. Finance, for instance, is strong in stickiness and page views per visit,

Digital disruption is accelerating in Australia, says Deloitte
Two years ago, Deloitte’s analysts predicted that two thirds of the Australian economy would undergo digital disruption within two years. It turns out they were wrong — too pessimistic or too optimistic, depending on your point of view. In the five months after its report was published, the consultants now

Digital streaming adds a new layer of complexity for World Cup broadcasts
Consumer demand for the streaming of World Cup games over the Internet has made this year’s event the most challenging for broadcast rights holder SBS, according to Matt Costain, the network’s Technical Director, Online and Emerging Platforms. In an event in Sydney this week to discuss the technical underpinning of

Apple has a China problem (… and maybe a Europe problem too)
So much of China’s stunning success in the last half-decade has been due to its ability to mass-produce stunning personal technology at a premium — but a premium consumers were willing to bear. Thank you, China. But as they say, there are no permanent allies — just permanent interests. Apple

The Chatter Report: Healthcare transformation, mobility and the shifting competitive landscape
In our second KINSHIP digital/Which-50 Chatter Report, we reveal the most influential analyst and management consulting shares in the worldwide social stream this week. Healthcare and technology, mobility, and the changing competitive landscape excited most attention. For our analyst Chatter Report, published each Thursday, we find the social shares that

The Chatter Report: digital disruption and transformation
Welcome to the first edition of the KINSHIP digital/Which-50 Chatter Report. Each day of the week we will explore the hottest digital discussion topics in the social channels worldwide, and identify the opinion leaders. The Chatter Report is based on links from some of the most popular digital content shared

The big bucks are pouring into customer engagement says Ovum
Customer-engagement systems will be the fastest-growing enterprise application between 2013 and 2018, according to a report from research outfit Ovum called Enterprise Application Software Market Forecasts. The report’s authors argue that e-commerce and CRM solutions will see compound annual growth rates (CAGRs) of approximately ten per cent for the 2013–2018

Are tablets the new PCs? Tablet shipments will outnumber PC shipments by 2015
Worldwide combined shipments of devices (PCs, tablets, ultra mobiles and mobile phones) are projected to reach 2.4 billion units in 2014 — a 4.2 per cent increase from 2013, according to Gartner, and “88& per cent of that number will be attributable to mobile phones and tablets.” Tablet shipments will