Insights

A new study from Juniper Research has found that the total transaction value of Mobile Financial Services in emerging markets (including domestic money transfers, deposits on loans, insurance products, and savings accounts) will approach $500 billion in 2021, up from an estimated $198 billion this year. Juniper’s latest research, Mobile

customer experience

Having a ‘customer-obsessed’  internal culture is a fundamental aspect to improving customer experience, according to Tom Champion, senior analyst at Forrester and author of 2016 The Australia Customer Experience Index. Download the CMO of Tomorrow report produced by the Which-50 Intelligence Unit The CX Index, released yesterday, showed the vast majority of

Gesture and motion control will become vital for certain forms of human-computer interaction in the coming years according to a new study from Juniper Research. According to research author James Moar, “VR and wearables have shown the way that gesture and haptics can provide fresh ways to interact with technology. The game

amazon-one

Amazon.com announced financial results for its third quarter ended September 30, 2016. Operating cash flow increased by just under 50 per cent to $14.6 billion for the trailing twelve months, compared with $9.8 billion for the trailing twelve months ended September 30, 2015. Download the CMO of Tomorrow report produced by the Which-50 Intelligence

Business strategy concept

Accenture today announced the acquisition of 2nd Road, an Australian-based strategic consultancy that specialises in infusing enterprise-wide innovation through design thinking methodologies into strategy creation. Download the CMO of Tomorrow report produced by the Which-50 Intelligence Unit Founded in 2002, 2nd Road provides consulting services in the areas of strategy, innovation and

Blockchain investments

Blockchain technology solutions provider Chain has released a free and open source version of its distributed ledger platform that enables organizations to issue and transfer assets on permissioned blockchain networks. Download the CMO of Tomorrow report produced by the Which-50 Intelligence Unit According to the company, for the first time developers can

Spending on cognitive systems and artificial intelligence (AI) across a broad range of industries will drive worldwide revenues from nearly $8.0 billion in 2016 to more than $47 billion in 2020. That’s the view of global IT research group IDC. Download the CMO of Tomorrow report produced by the Which-50 Intelligence Unit

GE has released Decoding Genius, a six-part podcast series that investigates the science and stories behind the genius of six exceptional young people. While not a company that typically registers in much of the digital conversation, GE is one of four mega vendors from the operational technology world that is

Global IT spending growth which is forecast to reach $3.5 trillion in 2017, up 2.9 percent from 2016 estimated spending of $3.4 trillion, according to the latest forecast by Gartner, Inc. The growth will be fuelled in part by organisation re-equipping for digital platforms Spending on digital platforms will also help drive

The popularity of Pokémon Go is inspiring app developers to incorporate Augmented Reality technologies into their applications according to a recent study from Juniper Research. It forecasts that the AR market will rise to 2.3 billion apps by 2021 •representing a 380 per cent increase from an estimated 482 million in 2016.