Insights

The ACCC is investigating whether or not tech giants have breached Australian consumer and competition law as part of its digital platforms inquiry. The consumer watchdog released a preliminary report this morning, 12 months after being directed by the federal government to conduct a public inquiry into the impact of

It is a fairly binary question: should paedophiles have an absolute right to privacy? Should those who would do the community harm through acts of mass murder be allowed to operate free from digital harassment by law enforcement and intelligence services? Sign up for Which-50’s Irregular Insights newsletter And if

Uber has confidentially filed for an IPO over the weekend, after its rival Lyft also filed late last week. According to the Wall Street Journal, both companies filed their S-1 paperwork to the US Securities and Exchange Commission (SEC) with their shares to go public early next year.  The two companies

Australian customers are using bank branches less according to new figures from Roy Morgan that show the average number of visitors dropping almost 30 per cent from 2014 to 2018. In four years the average amount of people visiting a bank branch has dropped from 4.73 million people in 2014

Ineffective software and poor processes are hindering productivity for many workers, according to new research from Pegasystems. In a study of live desktop activity, the results showed employees are forced to switch between up to 35 job-critical applications nearly once a minute – or more than 1,100 times every day

Leaked emails have embroiled Facebook in a new scandal with the suggestion the social networking giant has made a habit of dirty tricks and anticompetitive practices. These new problems come as the company is still reeling from last month’s revelations of underhanded lobbying, smear campaigns and alleged anti-semitism. Sign up for

Origin Energy understands its industry is being disrupted. In response the energy company has developed a strategy to ensure its survival as utilities transition from a commodity-driven model to a service-driven one. Origin has created a Future Energy and Business Development division. Tasked with navigating the company through an uncertain

Swinburne University of Technology has opened its Centre for the New Workforce, designed to support Australian businesses, organisations and employees by developing new approaches to learning. Swinburne said its new centre is working alongside partners including Deloitte and LinkedIn to help organisations prepare their people to prosper in the face

chatbot, smartphone, AI, assistant

Healthcare will represent 10 per cent of all chatbot interactions across key verticals such as banking, ecommerce and social media by 2023, according to Juniper Research. The research predicts AI-powered chatbots will soon become the first responders for citizens’ engagements with healthcare providers, as the number of chatbot interactions exceeds

Finance and business investment concept. Graph and rows with statistic growth of coins on table.

Australia’s US$1.15 billion alt-fi market including peer-to-peer lending and crowdfunding grew 88 per cent in 2017, surpassing US$1 billion for the first time and consolidating its position to become the second largest market in Asia-Pacific, according to a comprehensive research of the online alternative finance market. The study, titled “Cultivating Growth: