Insights

When will smart robots start cleaning our houses? Or, smart tennis racquets guide talent scouts to our doorsteps? How we’ll live with technology in 2030 will be determined by four key technology trends: Ambient Computing, Smart(er) Devices, Cybersecurity and Ethics, and Information and Analytics. In his session at Gartner Symposium/ITxpo

Every business is a software business, or so it is said. But how are real software businesses adapting to change. Slowly and with some difficulty, particularly around pricing. Obviously there are a lot of people in the software industry sweating on the issue at the moment and in fact the discussion made

Foxtel took almost eight years to reach into one million Australian house holds. Netflix will get there in seven months. Netflix has already achieved a key milestone – reaching into one in ten homes in Australia which represents  a potential audience of 2.6 million people. On current form it will crash through the

Customers often have simple needs. Unfortunately that simplicity can look very complex underneath the hood. Whatever the business, customers increasingly demand the opportunity to engage with brands on a variety of devices and across channels including in-store, web, smartphones, tablets, laptops, and even connected devices in the burgeoning Internet of

Shakespeare was wrong. All that glisters really is gold. For while work life balance is lovely, just try taking it to the bank next time the rent is due. Senior technology professionals around the world are unequivocal this year about what attracts and retains talent. Money. That’s the finding from

The move to digital banking is usually perceived as a win for both the banks and their customers, however there may be a cost for the banks, at least in the US. According to a survey by Gallup, “Banking customers are increasingly using digital channels to meet their banking needs.

While the digital message is gradually osmoting its way onto the leadership agenda, the reality is that most companies are still dramatically under prepared. How else to interpret Forrester Research’s finding that only a quarter of the companies it surveyed possessed a coherent digital strategy to create customer value. The

Companies increasingly recognise that they must participate in the digital economy in the same way as they did in the web economy during the past decade. Critical to their success is an ability to unlock the value contained n their internal systems and data. Often that is easy said than

The corporate and government world is shifting from one where “companies are too big to fail” or one where many organisations are too big to succeed, according to a new paper on Thematic Investing by Bank of America Merrill Lynch. (Yeah, the irony was not lost on us either.) According

Jodie Sangster, CEO of the Association for Data-Driven Marketing and Advertising( ADMA), says the key to being a successful disruptor is simply taking customer pain points and fixing them and is eyeing-up real estate as disruption’s next target. With Uber and Airbnb currently flying the digital disruption flag we can only hope