Insights

Fears of geopolitical instability may impact the global offshore services market, as sourcing, procurement and vendor management executives review their options to mitigate risk, according to Gartner. According to the report “Mitigate Offshore and Nearshore Service Delivery Location Risks Created by Geopolitical Instability” the offshore outsourcing market has been relatively

Signage for E Commerce, Australia Post

Australia Post has partnered with fulfilment technology provider, Doddle, to further extend its network of collect and return locations for online shoppers. The expanded network will offer shoppers the choice to collect and return online shopping at different locations including supermarkets, pharmacies and department stores nationwide, as well as post

During his first visit to Australia in three years, Microsoft CEO Satya Nadella today asked local customers and partners to focus on creating their own intellectual property, arguing the underlying technology can largely be handled by Microsoft and should be viewed as a commodity. But in doing so the IP

This week Salesforce named Microsoft Azure as its public cloud provider for marketing cloud. Microsoft is the fourth IaaS platform on which Salesforce wants to run its software. The Salesforce relationships with Amazon AWS and Google Cloud were dated back to 2016 and 2017 respectively. The last partnership with Alibaba Cloud was sealed

Westpac branch

Westpac today announced the launch of its “Data Driven Experience Platform”, a customer insights and analytics hub which pulls data from across Westpac Group. The bank says the hub will help propel its digital push and prepare it for the upcoming open banking regime. The platform was co-designed and backed

The Australian government today released the first version of its Internet of Things (IoT) Code of practice. The voluntary code, aimed at industry, outlines 13 security principles which represent the “standard for IoT devices” for device manufacturers, IoT service providers, and application developers. The seven page document includes brief recommendations

merger acquisition doing deals puzzle joining deal

Takeovers of smaller rivals by digital platforms, including their data sets, may pose a threat to consumers’ choice and privacy according to Rod Sims, chairman of the ACCC.  “Few consumers are fully informed of, nor can they effectively control, how their data is going to be used and shared,” Sims

Australia is headed towards a “completely new” two-sided energy market because of digital technology and consumer power generation, according to the Australian Energy Market Commission (AEMC), the statutory body which governs the national electricity and gas markets.   In the new “wholly connected” market consumers will be rewarded for buying and

In the Norwegian town of Svalbard there is a vault containing over 900,000 seeds of the world’s most valuable plants and crops. The vault, more than 100 metres within a mountain, opened in 2008 to preserve the seeds in any sort of large scale crisis or doomsday scenario. Next year,

GitHub has no plans to review its decision to continue providing products to controversial US government agency Immigration and Customs Enforcement (ICE), despite a growing backlash from employees over the deal including employees leaving in protest. The open source management company says canceling or modifying the contract won’t “effect any