Insights

ServiceNow has announced an integration with Uber for business that allows workers to book rides via the Uber platform directly through ServiceNow Workplace Safety Management app. Using the ServiceNow Workplace Safety Management app, offered in the ServiceNow Safe Workplace suite, the Uber for Business solution provides a “Book Uber” feature

Smiling woman opening a carton box

For retailers COVID-19 has ramped up the pressure on their digital transformations as store closures increase the importance of ecommerce revenue relative to offline sales. While some retailers are rushing to get online for the first time, even those with a strong digital presence and logistic infrastructure now need to

Brain

Bias is one of the stereotypical dangers of AI. Those who refer to bias are often biased against… AI bias. We have seen enterprises spending unnecessary resources to eradicate AI bias because they presume without due diligence that bias is always bad. Meanwhile, bias is a natural effect of learning.

The emergence of technologies such as AI and machine learning, along with sophisticated analytics, offers opportunities for smart manufacturers to transform their businesses radically — to create new product and service offerings while maximising the efficiency of supply chains and processes. Contemporary computing models — such as Cloud and, increasingly,

Government technology leaders understand that building a viable Cloud infrastructure in Canberra requires the support of industry — but they also recognize that they are not always the easiest customer to work with. These issues surfaced during our research into the creation of the “Perceptions of Cloud Computing in Government”

Total spend over direct carrier billing will reach $100 billion for the first time by 2025; rising from $37 billion in 2020. The figures are contained in a new report from Juniper Research The study anticipates that the increasing shift to subscription-based monetisation models for digital services such as games,

While IT leaders understand the benefits of Cloud computing, there remains a lot of trepidation and misunderstanding about how it can be best used. That was the view expressed by Canberra’s IT leaders — even those who are generally supportive of Cloud computing — when the Which-50 Digital Intelligence Unit

Calls to Beyond Blue’s support services have increased by 66 per cent in April compared to the prior year and more than half a million people have now accessed Beyond Blue’s 24/7 dedicated coronavirus mental health service since March. The new coronavirus support service relies on a collection of partners

Students and professionals can train in practical data science and artificial intelligence skills in as little as three months under a new partnership between RMIT University and the Institute of Data, a career services provider that boasts a 90 per cent job success rate. From mid-September a new short-form industry

The government announced a new draft mandatory code of conduct late last week to address “bargaining power imbalances” between Australian commercial media companies and platform giants Facebook and Google, including rules for the platform companies to pay for news content. Developed by the ACCC and now under public consultation, the