Despite expectations that the first “digitally native” generation would want to shop online, a new study released today by IBM and the National Retail Federation in the US found that almost all members of Generation Z prefer to shop in bricks-and-mortar stores.  With the global Gen Z population set to

One quarter of the world’s bank profits could evaporate in the next three years. Digitalisation, a weak global economy and regulation will put those global bank profits under serious stress according to a new report from McKinsey & Company. Called A brave new world for global banking: McKinsey global banking annual

Following Alibaba’s promise to create 1 million new jobs in the US in five years, Amazon has made a less ambitious pledge to create more than 100,000 new full-time jobs in the US over the next 18 months. Amazon has grown its US workforce from 30,000 employees in 2011 to

Android Pay

ANZ customers who report their debit or credit card missing can now continue to use their digital wallets with a new service that automatically updates their replacement card details. Rather than waiting for a physical replacement, the bank puts a stop on the original card and automatically uploads the new


Postal Savings Bank of China (PSBC) launched its blockchain-based asset custody system. As part of its work, the bank has already successfully executed more than 100 real business transactions on the blockchain since the system went live in October 2016. PSBC, one of China’s leading retail banks, worked with IBM

grocery delivery

Over 80 per cent of shoppers say they cannot get what they want in store while 91 per cent of grocery retail pros are confident they are meeting customer expectations. What could possibly go wrong? An international survey of 4,000 consumers from Blue Yonder, a cloud-based provider of predictive applications

Australian online retailer Adore Beauty has quietly closed the doors of its Tmall storefront, opting for a different approach to cross-border trade. Adore Beauty opened the store on Alibaba’s global marketplace in April 2016 as a way to enter the Chinese market, selling a limited range of organic Australian beauty

Alibaba is taking a big step into the world of brick and mortar retail launching a bid to take a Chinese department store private. The deal, if approved, will give the ecommerce giant a controlling stake in the retail chain. Sign up for Which-50’s Irregular Insights newsletter Alibaba Investments and

Alibaba’s Jack Ma has met with US president-elect Donald Trump in New York, promising to create one million jobs in the US in five years. Similar to its focus in Australia, Alibaba wants US small businesses and farmers to sell products and services through Alibaba’s platforms to China and Asia.

Apple says customers spent a total of US$240 million on January 1, 2017, making it the App Store’s busiest day ever. App developers earned US$20 billion in 2016, up 40 per cent on 2015. Since the App Store launched in 2008, developers have earned over $60 billion from building apps