Skype and other services will cost the global telco sector almost $400B over the next four years The world’s telcos are set to lose almost $400 billion in revenues over the next six years due to the disruptive impact of voice over IP  services like Skype and Link. The figure comes

Disruption in professional services markets delivers an incentive to automate The disruption of professional services markets — caused in part by the emergence of digital technologies — is encouraging cloud-based business app providers like NetSuite to accelerate the automation of business processes in the world of suits. According to NetSuite

DeepDive : Asia Pacific’s most influential voices in the Smarter Cities social stream. Business tends to get poked with the sharp end of the digital transformation stick, while consumers tend to pick up the pennies that spill out of all of those disrupted pinatas. There is often less focus on the

DeepDive : Asia Pacific’s most influential voices in the Smarter Cities social stream. Business tends to get poked with the sharp end of the digital transformation stick, while consumers tend to pick up the pennies that spill out of all of those disrupted pinatas. There is often less focus on the

Web versus Bank. A very spooky thought Something unusual is happening. China’s internet industry is taking on its banks. This is really interesting for two reasons. First, people in banking have assumed that regulators would not allow internet players into the savings system. Second, it’s an obvious play.  As the

Business needs to change how it manages change, says McKinsey Traditional approaches to change management no longer apply in the context of today’s faster business environment with all of its demands for immediate results and no interruptions. So say the suits at management consulting outfit McKinsey & Company, in a

The Marketo way: “Our mantra is marketing first”. Simply stated, the philosophy of marketing technology outfit Marketo is “marketing solutions for marketers, built by marketers.” So says its Australian and New Zealand managing director, Aden Forrest. That focus has not changed since the company was formed in 2006 by former

DeepDive : Asia Pacific’s most influential voices in the Smarter Cities social stream. Business tends to get poked with the sharp end of the digital transformation stick, while consumers tend to pick up the pennies that spill out of all of those disrupted pinatas. There is often less focus on the

DeepDive : Asia Pacific’s most influential voices in the Smarter Cities social stream. Business tends to get poked with the sharp end of the digital transformation stick, while consumers tend to pick up the pennies that spill out of all of those disrupted pinatas. There is often less focus on the

Australia needs a broader social capacity for digital entrepreneurship. Our digital payday won’t deliver itself Let’s talk facts. The digital revolution, with all its optimistic projections,  opportunistic disruptions, and imaginative thinking, is far from  fulfilling its potential for growth. The World Economic Forum earlier this year said digitisation was on