Digital Intelligence Unit

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Whether you are a dedicated online retailer, an online brand or simply sell through digital channels, all retail businesses are facing the same issue: the shift of consumers and transactions from desktop to mobile. And, according to Peter Sheldon, Senior Director for Strategy at Magento, “The acceleration has happened faster

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Businesses remain under severe pressure to evolve IT to support digital transformation programs. Agility, responsiveness and cost-effectiveness are essential to stay relevant to employees, customers, partners and other stakeholders. To meet these challenges, businesses are turning in increasing numbers to the cloud and Software as a Service applications. Learn more

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A problem has emerged for organisations looking to harness their data: accessing it. Frequently, digital organisations are creating troves of valuable data — but it often remains siloed in disparate databases or applications. According to David Irecki, Senior Consulting Manager, APJ, at Dell Boomi, integration platform as a service (iPaaS)

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Retailers are facing new challenges when it comes to making sure their customers are getting the best treatment possible — or risk losing them to competitors.  During a recent Adobe panel with senior retail executives, five key challenges for retailers were identified: customer-driven disruption; trust; digital maturity; data alignment; and

Some businesses excel more than others, even if they are selling the same product with the same consumers. How do they do it, and how can other companies achieve those goals? At a recent Adobe event, Murray Howe, head of industry strategy APAC, discussed how high-performing experience organisations differ from

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Once upon a time, the utility industry was a relatively simple place to be. It was all about the safe and consistent generation and distribution of energy with good capacity planning, minimal outages and happy customers. Then it all changed. Climate change happened. Infrastructure got older. Governments and industry bodies

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Most would assume marketers would have a strong perception of marketing in a company however a Marketo report says that is not entirely the case. The report, Marketing 2025: The future of skills and technology in marketing across Australia and New Zealand CEOs had more stronger responses to positive statements on marketing than

Australia’s next generation mobile network is presenting a unique opportunity for stakeholders to share the burden of infrastructure costs, according to Axicom CEO, Graeme Barclay. While 5G is being touted as a transformative network because of its higher speeds, low latency and “network splicing” — an ability to create subnetworks

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It is every Boomer’s job to make you successful, according to Chris Port, Chief Operating Officer at Dell Boomi, addressing a packed audience in Las Vegas for the Boomi World conference. Boomers, in this context, are representatives of Dell Boomi. Port described the way Boomi is structured, with four teams

Nobody gets out of bed in the morning determined to make life hard for their customers — yet many brands still struggle to meet the expectations of their customers. The internal complexity of business is a big part of the problem, according to Charmaine Chua, head of product at Singapore