Innovation will move to the top of the digital banking agenda in 2015, according to a report from Forrester which outlines 12 different ways different banking will evolve or change over the next 12 months. In a blog announcing the research (which costs $US495), analyst Peter Wannemacher describes a 20-year

Mobile commerce,  where consumers actually transact from the phone as opposed to just research purchases, has attracted a lot of buzz in recent months. Brands can’t help but salivate at the prospect of being one convenient click away from a sale, especially as we all carry a cash register around

The world’s biggest online shopping day — China’s 24-hour Singles Day event — blew away previous records in just its first hour. Consumers across Alibaba’s Taobao and Tmall spent $US2 billion in just 60 minutes, doubling last year’s result. The only real question is by how much will last year’s

Some categories just seem immune to digital transformation. It’s a comforting thought — although not a very clever one. As an old media man himself, one of your humble Chatter reporters often felt that idea of immunity applied to executive recruitment. The big chair jobs simply didn’t belong on job

Australia’s third annual Click Frenzy kicks off on 18 November, ushering in the holiday shopping season. This year Adobe is predicting that Australians will spend $A189 million in just the first 24 hours. Increasingly those purchases will be made on mobile. By the end of the year, eight per cent

One of the greatest challenges any startup faces is distribution. How do you get your new product or service into the hot little hands of your customers? How do you do it quickly and with a high conversion rate? Gone are the days when you could drop your new app

Alibaba has delivered a 16 per cent increase in profits in its first quarterly report since its IPO. The company delivered a $US1.1 billion net profit — which was basically in line with consensus analyst estimates. The revenue result was a clearer win at $US2.7 billion, almost a hundred million

It’s all about mobile. It’s all about smartphone apps. It’s all about ecommerce. Except that it isn’t. If you are in the business of selling Zimmer frames or boxed sets of “Brideshead Revisited” you might want to revisit your mobile ecommerce business plan. It turns out that Gen X and

Ecommerce author Marsha Collier had a big win this week. Her book is the new Amazon ecommerce best seller, and her tweet about the result likewise rocketed to the top of the ecommerce chatterverse. As Collier has over 97,000 followers on Twitter, it’s a good example of what a self-perpetuating

A couple of weeks back I had the opportunity to speak at the DiG Festival about the future of retail. The panel, hosted by retail guru Nancy Georges, evolved very quickly away from a simple notion of retail to one augmented by digital technology, mobile connectivity and dominated by a