Figures release by iResearch China demonstrate the extraordinary power Alibaba wield in the Chinese ecommerce market, where it controls nearly 85 per cent of the mobile shopping market. According to Resonance Chinas, “The numbers are impressive with mobile Taobao and mobile Tmall making up 84.5 per cent of China’s RMB

Who would have thought that the corner store – or whatever you think Woolworths is today – would be the fiercest of battlegrounds in globalisation and digital disruption? Woolworths is in shock therapy (translated: change CEOs) after the early inset of competition to what was a comfy, dominant Australian position

Juniper Research predicts that the full throttled arrival of social media giants at the electronic cash register will drive global eRetail sales to $1.7 trillion this year, up over 17 per cent on last year. According to the company recent growth has also been buoyed by factors such as public Wi-Fi

When I took the helm as CEO and Managing Director of David Jones Limited five years ago, traditional retailers were a little on the nose. It didn’t take much for anyone to start an online business, and many Australians did. Some customers felt that walking into a store was a

McDonalds is one of the most recognizable brands in the world, but now digital technologies are helping the company transform their services far beyond the traditional customer experience according to Daniel Lee, Senior Director, Digital Experience Lead APMEA, McDonald’s. Lee joined McDonald’s two and a half years ago. He already

In the last six months of so there has been much commentary about Tesco’s difficulties, including a number of posts by me. One of the questions I have been asked many times since is “Why didn’t ClubCard (Tesco’s loyalty card scheme) data warn them? Why didn’t big data help? Surely a

First they will come for the bankers, then they will come for the brokers. According to a major new report from the World Economic Forum the most imminent effects of disruption will be felt in the banking sector; however, the greatest impact of disruption is likely to be felt in

One in three Australians are likely to make a retail purchase on their smartphone in the next 12 months according to a new study by YouGov, however impediments remain. About a third of those surveyed said the small screen size of the phone was given put them off purchasing, however

Ecommerce spending on desktops and mobiles grew another 14 per cent in in the US year over year, heralding the 18th consecutive quarter of growth according to new data from comScore. In its latest report, called “State of the U.S. Online Retail Economy in Q1 2015”, comSore states that “While

Bigcommerce has appointed Brent Bellm as Chief Executive Officer. He takes the role as the company moves to expand its product platform with enterprise-grade features designed to accelerate merchant growth. Current CEO and Bigcommerce co-founder Eddie Machaalani will remain with the company as Executive Chairman of the Board. Bellm was