Financial services ought to be one of the very big winners from digital technology. Especially in Asia and especially at the household or retail level. And in many ways that’s true. But there’s a hitch. For years now, innovators in Japan, The Philippines, Vietnam and India have been producing smart

Westpac revealed in February that it is trialing wearable technology both in Australia (via the St George bank Money Meter app) and across the pond in New Zealand with its Cash Tank App. This week it opened the kimono a little wider. In a video on YouTube, Westpac New Zealand

The banking industry is the most at risk of disruption as millennials enter the mainstream, according to a three year study of younger US consumers by an internal Viacom research group. Fully one third of the respondents, representing an audience block of 84 million people born in the US between

Commercial disruption is Hobbesian by its nature — nasty, brutish and short. As Accenture banking specialists Wayne Busch and Juan Pedro Moreno writing on the HBR Blog network recently noted, Apple took just seven years to dominate the global music retail industry. And Google took just 18 months to destroy

New research by OC&C Strategy Consultants and Google finds that ecommerce in the top six markets will increase five fold by 2020. And it identifies the UK as an emerging powerhouse and already the world’s leading net exporter of goods purchased online. Britain’s online trade surplus is over $US1 billion

One in five senior finance sector executives say they expect the next three years to yield precisely “zero” technology related disruption, according to a new study by the Economist’s Economic Intelligence Unit. The report, called “The Challenge of Speed” draws on a survey of 461 senior European executives across a

Retail banks around the world are shifting from consolidation to growth, and responding to the emerging threat of new internet players – and the digital transformation traditional rivals – by doubling down on their ICT spending according to new research by UK based Kable ICT. Security and infrastructure remain key

The emergence of streaming services like Spotify has introduced a new round of disruption into the business of music which has ridden the roller coaster of peer to peer and paid downloads for two decades. Digital music sales were down almost six per cent last year with individual song downloads

In pursuit of cheaper prices and a wider variety of offerings, the number  of Australians who shop online and compare prices prior to purchase  continues growing strongly according to a longitudinal study operating since 2007. And the number of consumers who engage in showrooming – checking out products in store

Australians will spend $29 billion at the shops this Christmas season, a five per cent increase over last year, and of course not all those shops will have a physical presence as spending inevitably shifts online. Those are good numbers for the shop keepers and suggest some rude health in