Consumers are still reticent to buy products on their mobile phones despite the ubiquity of the devices and Internet connectivity, according to a study commissioned by RetailMeNot. One major insight the study provides is that while today’s consumers overwhelmingly prefer to access the Internet on their mobile devices, only 30

Former general manager of Coles Online Mark Cripsey is the new Myers chief digital and data officer, a move which the company says reflects the increasing importance of omni-channel retailing, of digital, and the use of data at Myer. Crispey is also a former Tesco executive having spent several years

Australia’s biggest banks have long heralded their extensive network of ATMs as evidence of their commitment to the customer (and more quietly as an impressive cost of entry barrier to new market participants). And while the shift from cash to cards might seem like a boon, the reality is more

Taxation equity is an emotive topic. As a result, the discussions around the lowering of the GST threshold on imported goods from the current $1000, creates heated debate. The issue has a number of levels and cannot be responded to in a simple way. My views, are summed up in

New research has found that Australians use the Google search function on their phones on average 12 times a day! The research was complied by ZeroDeskTop Mobile Analytics and appears – courtesy of Google – in the latest edition of B&T out this week. Says Lisa Bora, head of mobile at Google Australia,

The attack of startup fintech companies (‘new’ fintech) intent on disrupting the banking and finance system is well documented. Many industry experts believe that banking will not survive in its current form. Established time banking and technology companies (‘old’ fintech), including those system integrators and consultancies with specialized banking practices,

Before opening an online sales channel in China, every company has a fundamental decision to make: build a stand-alone Chinese-language e-commerce website, or open a virtual flagship store on one of the country’s vast e-commerce marketplaces? This choice, while seemingly simple, is complicated by the differences between Chinese and Western

Large, “analog-era” banking and capital markets businesses risk disintermediation as the interest and investment in fintech startups runs red hot according to a new study by TABB Group. The view that traditional banking and capital markets firms remained largely impervious to the digital revolution has given way to a recognition

Core banking systems are complex, difficult and expensive — the very antithesis of digital agility. Yet banks that want to embrace the digital revolution have little choice but to power ahead. The good news is that there is an opportunity to realise an 18 to 25 per cent return on

The Outnet is one of the fastest-growing high-end women’s fashion e-retail sites on the planet. Its Global Director of Sales and Marketing, Andres Sosa, is in Australia this week presenting at the ADMA Conference in Sydney. He discusses the style (and strategy) that built the brand’s success. What’s been the