Oneflare, the online home services marketplace, has acquired Renovate Forum, which it says is Australia’s largest community for renovators seeking advice and expert opinion, and which attracts half a million visits a month. The site also has a membership of 40,000. For its part, Oneflare is a startup looking to

  The burgeoning impact of online commerce in South East Asia, and attempts by incumbent domestic retailers in India to hold back the tide, featured prominently in the worldwide social media conversations about ecommerce this week, according to our daily Chatter Report. Meanwhile, Econsultancy’s list of ten retail and ecommerce

  In our third KINSHIP digital/Which-50 Chatter Report we reveal the most influential omni-channel chatter in the social stream worldwide this week. The importance of cloud computing, top tips for omni-channel selling and the impact of digital on the retail workforce lead the global conversation this week. All up there

Customer relationship management systems make it possible to target consumer needs more precisely. Digital marketing platforms married to analytics are then able to render behavioural insights into real-world personalised campaign outcomes. Everyone is happy — the consumer gets more targeted offers and the vendor get a more efficient path to sale.

Digital technologies are proving to be a key differentiator between retail leaders and laggards in the US when it comes to driving shoppers in store — and motivating their behaviour once there. That’s one of the main findings from a recent research report by RSR Research which found differences between leaders

The retail banking industry today is undergoing change at levels not seen heretofore. There are two primary drivers of this change: demographics and technology. There are 83 million millennials — people born after 1980 who came of age around the millennium. This makes millennials the largest demographic today, at about

Aussie banks are set to lose up to a third of their revenues, as dotcom giants like Google, Paypal and Alibaba muscle their way into the payments markets and use their superior customer understanding to disintermediate the incumbents. Then they will go after the big prize: lending. Those are two

At the end of May, Apple slapped $US3 billion down on the barrel and bought the Beats Music streaming service, announcing at the time that it would run the business separate the the iTunes cash cow. Basically it was a hedge, and now the latest music download figures tell us

Banks in the Asia Pacific’s emerging markets risk being overwhelmed by the emergence of new insurgents or from increased competition by better-resourced and digitally advanced competitors from mature banking markets. That’s the key message Which-50 takes from a McKinsey & Company paper called “More Bank for your IT buck”. The

Kenshoo has rolled out full support for the Google Shopping platform, and will start migrating its clients this week. First launched in 2002 as Froogle — and relaunched in 2012 — Google Shopping allows consumers in about 23 countries (including Australia) to search for products on shopping web sites and compare