Ecommerce

7-Eleven store

7-Eleven Australia has opened a cashless and cardless convenience store in Melbourne, advancing retailers’ attempts to eliminate checkout queues. Located in the suburb of Richmond, the concept store has no physical retail checkout or counter. Instead shoppers use the 7-Eleven app on their smartphones to scan and pay for items.

package parcel delivery online shopping box

Australians are avid online shoppers and known to love a bargain as new research shows a large portion of consumers are always on the hunt for a discount code or online sale. However, only 39 per cent of businesses say their discounts drive an increase in revenue. The new PayPal

trust brands trusting

Who do you trust? More importantly, do your customers trust you? This year’s global Edelman Trust Index revealed a critical development in consumer sentiment around the world. According to the authors, “Trust has changed profoundly in the past year — people have shifted their trust to the relationships within their

Virtual assistants powered by AI are helping UBank serve customers more quickly, freeing up time for its staff to explore the future of banking, says the CEO of the digital-only bank. For the past three years UBank has been experimenting with IBM and the Watson team to explore the different

unique personalisation different stand out

Personalisation is hot topic and 1:1 personalisation is even hotter. The truth is 1:1 personalisation is over-hyped by providers trying to differentiate their solutions. What matters most to your audience isn’t your ability to target them as individuals, but instead your ability to make the feel like you understand and

Apple is soon launching a credit card that will likely be a precursor to its foray into its own cryptocurrency. You could argue that Apple Pay is already a crypto when users load funds to use for payments and one that is already a stablecoin since its value is the currency used

electronic banking mobile fintech

Fintech platform revenues will reach $638 billion by 2024, up from an estimated $263 billion in 2019; driven by increasing consumer acceptance of fintech-powered solutions, according to Juniper Research. According to the new research, Fintech Futures: Leading Innovators, Segment Analysis & Regional Readiness 2019-2024, technologies such as machine learning, big

Deliveroo

Amazon has invested in restaurant delivery service Deliveroo leading its US$575 million Series G round. Announced today, the round includes participation from existing investors T Rowe Price, Fidelity Management and Research Company, and Greenoaks. Founded in 2013, Deliveroo has raised a total of USD$1.53 billion. Sign up for Which-50’s Irregular

Businesses are investing more money in technology to differentiate the experience between various channels, however consumers are almost equally as satisfied on dissatisfied with different channels.  That’s according to Vikram Sehgal, VP analytics strategy APAC at Forrester. During the Forrester CX event in Sydney last week, Sehgal told attendees when

Alibaba Group

Alibaba’s revenue has continued to grow across its commerce and cloud computing businesses despite the economic slowdown in China. Its yearly results show a 51 per cent growth in revenue to US$56.15 billion, this figure excludes the costs of consolidating acquired businesses in which the revenue would’ve grown by 39