Ecommerce

Apple Pay, Mobile Payments

Global contactless transaction values will reach nearly $6 trillion in 2024, up from $2 trillion in 2020, according to new data from Juniper Research.  It found that this increase will be driven by significant growth in OEM Pay and contactless card transaction values, especially in the US. The new research,

First, the good news. Consumers are likely to purchase more products from and recommend, a company that provides exceptional customer service. That’s a key finding in the 2019 NICE inContact Customer Experience (CX) Transformation Benchmark study, which captured and compared the attitudes of 2550 consumers in the US, UK and

Paul Greenberg

The world’s largest retail trade show has wrapped up for another year. In 2020 the NRF Big Show drew 40,000 attendees to the Javits Centre in New York to talk all things retail.  In the latest Which-50 Minicast, Paul Greenberg, a pioneer in the Australian ecommerce industry and a non-executive

Tony Nash- Booktopia CEO

Australian online retailer Booktopia has raised $20 million to further invest in automation and enhance the capacity and efficiency at its Sydney distribution centre.   The equity was raised from a consortium of private investors led by Su-Ming Wong, Co-Founder & CEO of Champ Ventures who will join the Board of

Australia’s banks risk losing US$3 billion in payments revenue by 2025 due to the growth of digital payments and competition from non-banks, according to new research from Accenture. According to Accenture’s Global Payments Pulse Survey [PDF] overall payment revenue will grow at an annual rate of 3.7 per cent by

A busy holiday period helped Amazon to record sales last quarter as its cloud services and advertising arms become increasingly profitable.  The gains, outlaid in the latest quarterly results, helped offset increasing shipping costs as the ecommerce giant strives for same day Prime delivery in the US. Download: Which-50’s Simple Fast

Klarna

CommBank is making a big play in the buy now, pay later space, investing a total of US$300 million in Swedish Afterpay rival Klarna which officially launched in Australia today.  The bank initially invested US$100 million in Klarna in August 2018, to become its exclusive partner in Australia and New

Annual revenues from tokenised mobile payments where account details are replaced with data useless to fraudsters, will exceed $40 billion by 2024, growing from an estimated $17 billion in 2019, a new report Juniper Research found. Of this, over $30 billion will be through remote ecommerce, rather than contactless payments

The total global annual spend on POS software by retail and restaurant businesses will grow to $1.7 billion in 2024 from $1.1 billion in 2019 according to a report from Juniper Research. This growth will be fuelled by the increasing availability of app integrations, such as Shopify and QuickBooks, as

Drivers in Sydney and Melbourne can now sign up to deliver packages for Amazon under the US giants’ gig economy-style courier service.   Amazon is bolstering its local delivery services by launching Amazon Flex in Sydney and Melbourne, which allows drivers to select when they would like to work and use