Neobanks operating in the UK added more than 6 million new customers in the second half of 2019, ending the year with 19.6 million customers globally, according to Accenture’s Digital Banking Tracker. Accenture’s research tracks the performance of UK neobanks – those that offer financial products via digital channels –

More than 10,000 NAB customers have chosen to block gambling transactions via its app since the feature launched late last year. The gambling block capability was first implemented via iOS devices in December 2019, and has now been expanded to Android devices. Customers need to have the latest version of

Australia’s new all-tech index goes live today. The new index captures ASX-listed companies in the fast-growing technology sector. S&P/ASX All Technology Index, trading under the symbol XTX, was launched on Friday by the ASX in partnership with S&P Dow Jones Indices.  The All Tech Index operates under an S&PDJI methodology

Within 12 months Australia’s Open Banking regime is expected to be well advanced, according to the chair of the body responsible for developing the technical standards for Australia’s Consumer Data Right.  And as the CDR framework is applied to more industries, the use cases for consumers and tech companies get

Retailers have welcomed the launch of Klarna in the Australian market and view the Swedish buy now, pay later company as providing a point of difference in the crowded payments space. Klarna, which is backed by CommBank, launched in Australia a fortnight ago, the company’s 17th market. This global presence

Apple Pay, Mobile Payments

Global contactless transaction values will reach nearly $6 trillion in 2024, up from $2 trillion in 2020, according to new data from Juniper Research.  It found that this increase will be driven by significant growth in OEM Pay and contactless card transaction values, especially in the US. The new research,

First, the good news. Consumers are likely to purchase more products from and recommend, a company that provides exceptional customer service. That’s a key finding in the 2019 NICE inContact Customer Experience (CX) Transformation Benchmark study, which captured and compared the attitudes of 2550 consumers in the US, UK and

Paul Greenberg

The world’s largest retail trade show has wrapped up for another year. In 2020 the NRF Big Show drew 40,000 attendees to the Javits Centre in New York to talk all things retail.  In the latest Which-50 Minicast, Paul Greenberg, a pioneer in the Australian ecommerce industry and a non-executive

Tony Nash- Booktopia CEO

Australian online retailer Booktopia has raised $20 million to further invest in automation and enhance the capacity and efficiency at its Sydney distribution centre.   The equity was raised from a consortium of private investors led by Su-Ming Wong, Co-Founder & CEO of Champ Ventures who will join the Board of

Australia’s banks risk losing US$3 billion in payments revenue by 2025 due to the growth of digital payments and competition from non-banks, according to new research from Accenture. According to Accenture’s Global Payments Pulse Survey [PDF] overall payment revenue will grow at an annual rate of 3.7 per cent by