Ecommerce

Fish eating small ones

CM Group, the parent company of Australian-founded email marketing platform Campaign Monitor, has acquired martech business Vuture and secured US$410 million financing. Terms of the deal, which closed this month, were not disclosed. Vuture is a cross-channel marketing platform for legal and professional service providers. As a result of the

Magento has unveiled Magento Commerce branded stores for Amazon sellers, an offering which will run on AWS and allow customers to manage their online presence through their own online store and Amazon.com. The ecommerce platform, now owned by Adobe, said its new service is built to deliver faster page load

Smart refrigerator concept.

By 2040, one in five retail purchases in Australia could be made by smart appliances and household devices, according to a new prediction from Telsyte. The figures are contained in Telsyte Australian [email protected] Market Study 2019 which forecasts the IoT-Commerce market could be worth more than $100 billion in Australia,

Australasian retail management software company, Vend, announced a partnership with e-commerce platform BigCommerce, which it says will give tens of thousands of independent retailers around the globe access to more customers, and greater choice about how they run their business. This deal is designed to deliver an easier, more profitable way

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Tryzens, a digital commerce consultancy, recorded 68 per cent revenue growth in 2018, boosting top line revenue to AUD $22.0 million and generated a profit of AUD $1.5 million. The company says its results reflect the tremendous focus around digital growth and transformation in retail. The company latest digital capabilities

Where voice commerce currently lacks, social commerce excels, is the key takeout from Episerver’s third-annual Reimagining Commerce report released overnight. Consumers indicating they used a voice-assisted device such like Amazon Echo or Google Home to research before a purchase has risen 83 per cent year-over-year, despite prevailing security concerns, according

Customer Experience

Digital maturity varies widely across sectors. Generally, digital leaders have a leg up when it comes to delivering experiences. But other brands will get little sympathy from consumers, who increasingly demand more and benchmark every experience against digital leaders. That is according to Des Cahill, Oracle CX VP and CMO.

Menswear start-up InStitchu is setting up shop in David Jones, providing the department store with a new retail experience that combines old-world service with digital technology. Founded by Australians Robin McGowan and James Wakefield in 2012, InStitchu sells tailored menswear at an accessible price point, using technology to provide mass

Alipay has announced a new partnership to offer restaurants around Australia a mobile ‘scan to order’ platform and free menu translation service, to enable them to more effectively reach Chinese visitors. More than 500 restaurants Australia-wide have already signed onto the joint initiative by Alipay and online food and travel

Brands claim to compete on experience, rather than just products or services. It is a widely used tactic, employed by both the brands themselves and the vendors selling the technology that helps deliver them. During an Oracle CX event in Sydney this month, executives from Oracle CX and local customer