Ecommerce

bank, CommBank, ANZ, Nab

Australians got a taste of a world without digital payments on Thursday afternoon when Telstra network outage took down ATM and Eftpos machines at some of Australia’s biggest retailers. All services have now been restored and the telco has apologised for the impact and inconvenience to business and their customers.

Bunnings Warehouse

A committed and engaged workforce is essential to deliver a winning offering in a competitive retail environment, says Michael Schneider, MD of Bunnings Warehouse. Speaking yesterday at an event hosted by Facebook for its Workplace product, Schneider outlined how the home improvement retailer approaches employee engagement. Sign up for Which-50’s

Justin Dery, Rachel Caton, Doddle

London-headquartered ecommerce tech provider, Doddle, has launched in Australia, opening offices in Sydney and Melbourne. The business was founded in 2014 as a click and collect service and now provides retail and logistics technology solutions cover every aspect of ecommerce fulfilment; from in-store click and collect to enabling digital and

Consumer expectations and behaviours are changing more rapidly than enterprise technology, forcing retailers to rethink how they design and architect their technology stacks to differentiate their offerings and avoid racking up technical debt. One approach to this conundrum, which is gaining more airtime in conferences and discussions between vendors, consultants,

Retailers are aware of the significant opportunity to leverage vast amounts of customer data to drive in-depth customer analytics that enhance merchandising processes through AI. The goal is creating customer-centric assortments, across every touchpoint, optimally priced and available to consumers when and where they expect to browse, transact and acquire

Daniel Zhang, CEO of Alibaba Group

Alibaba’s Tmall Global launched its first English-language website to attract more merchants and businesses from around the world to join China’s largest cross-border online shopping platform. The portal makes it easier for sellers of all sizes to capitalise on burgeoning demand from Chinese consumers for high-quality imported products. Tmall Global

Supermarket giant Woolworths is expanding its mobile checkout technology to more locations following an initial 10 month trial. Scan&Go allows customers to scan goods with their smartphone as they walk through the store and pay in the app before tapping off at a dedicated kiosk. Sign up for Which-50’s Irregular

postman

Australia Post will open the largest parcel facility and delivery centre in the southern hemisphere in Redbank this October to cope with increasing demand driven by ecommerce, according to postal service. The new facility will process up to 700,000 parcels per day at its peak – or over 35,000 parcels

Spalding Amazon

The most important trait for a professional working in digital marketing or ecommerce is empathy. It’s the driver to keep improving customer experiences in a world that’s continuously redefined by technology. That’s the view of Matt Day, Digital Marketing & Ecommerce Manager Spalding, the world’s largest basketball equipment maker. Sign

Australian peer-to-peer site Designerex has taken the dress rental approach one step further by allowing consumers to rent their clothes directly to others without the need of a warehouse. Because of the peer-to-peer nature, the company has already begun its expansion into the US market after launching in Australia in