Ecommerce

The debate over the future of screen scraping in Australia is being complicated by the slow roll out of Australia’s open banking regime, a data sharing system which would make the practice obsolete. Screen scraping occurs when consumers provide their banking username and password to a third party, such as

Last year a handful of Australian neobanks launched within a few months of each other, taking advantage of regulatory changes from APRA that made acquiring a banking licence more accessible. So far the banks have passed significant milestones; 86 400 is offering home loans and an energy comparison service, and

As the number of confirmed cases of COVID-19 in Australia passed 200 on Sunday, Joanne Musgrave was busy checking every single order that shipped from her online store Shop Naturally met the newly imposed buying limits. Thinking ahead, she was also sourcing out-of-stock products and making sure they were reserved

Australia’s online retailers have established a COVID-19 war room hosted in Slack to share plans and ideas to keep staff safe and businesses operational during the rapidly evolving coronavirus outbreak. Established late last week by Kate Morris, the founder and CEO of Adore Beauty, the channel now has 114 members.

Consumer retail spend over chatbots will reach $142 billion by 2024; rising from $2.8 billion in 2019. This represents average annual growth of 400 per cent over the next four years, according to a new report from Juniper Research. The research identified the retail sector as a key beneficiary of

The total number of digital banking users will exceed 3.6 billion by 2024, up from 2.4 billion in 2020; a 54 per cent increase, according to a new study from Juniper Research. This growth will be driven by the rise of digital-only banks and the ongoing focus on digital transformation

Woolworths

Nielsen Homescan research reveals that Australian online grocery sales increased significantly, up 45 per cent, over the past few weeks, compared to annual online growth of 34 per cent during Q4 2019. The growth is being driven by consumers seeking to avoid crowds in-store as shoppers stockpile grocery and medical

Klarna

Ant Financial, owner and operator of the Chinese payment platform Alipay, has taken a minority stake in Swedish payments and shopping platform Klarna, as the two companies deepen their partnership to bring more innovative and convenient financial services to consumers worldwide. This investment in Klarna by Ant Financial, the payment

Partway through its Series D capital raise, Australian neobank Xinja is inviting customers to back the new bank if they meet the definition of sophisticated or wholesale investors. The company is currently conducting a $50 million Series D raise with the first tranche of $20 million already secured. Previously Xinja

Neobanks operating in the UK added more than 6 million new customers in the second half of 2019, ending the year with 19.6 million customers globally, according to Accenture’s Digital Banking Tracker. Accenture’s research tracks the performance of UK neobanks – those that offer financial products via digital channels –