Ecommerce

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More than 50 per cent of US consumers wanting to change banks would consider a digital-only bank, with the same finding reflected in a similar UK survey, according to Juniper Research. However, the findings showed that banks need to be more than technologically competent; users’ top priorities include sign-up benefits

Buy Now Pay Later provider Klarna has added half a million Australian consumers in less than a year through “meaningful” personalisation and what its local leader describes as a “carrot” approach to repayments. Launched a year ago nearly to the day with $300 million of backing from CBA, Klarna entered

Australian online shoppers are put off online buys that don’t offer free returns and free delivery as standard, according to new research from Emarsys. Consumers were asked what would cause them to abandon a purchase during their Christmas shopping, with 16.4 per cent claiming that not having an option for

The enormous pressure on businesses in the logistics and supply chain sectors by this year’s exponential growth in delivery volumes, has exposed operational and workforce vulnerabilities, according to SAI Global. The global risk management provider warns continued growth – particularly with the new Regional Comprehensive Economic Partnership – will test

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New research from Mastercard suggests that when the COVID lockdown hit hard in the first half of 2020, Australia’s small business community was able to respond rapidly by shifting aggressively to a more digital footprint. According to figures released this week, 52 per cent of the businesses Mastercard surveyed accelerated

Beforepay, a financial service that lets consumers access part of their salary early, today announced it has raised  AU$9 million pre-IPO round led by Alium Capital. The investment brings Beforepay’s total venture backing to approximately AU$17 million. The company is considering an IPO later this year. The Beforepay app syncs

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Business payments fintech GoCardless has raised A$126 million in a Series F. Led by Bain Capital Ventures, the raise will be used to accelerate GoCardless’s open banking strategy, including card payment alternatives. GoCardless is a UK headquartered global payments network and technology platform company that provides recurring payments services, processing

Online payments

Regional Australia Bank announced it is the first non Big Four bank to meet compliance standards of Australia’s new open banking system following the integration and deployment of a Consumer Data Right solution from Biza.io. The bank integrated the cloud-based Platform as a Service provider’s solution in just three months.

Australian neobank Xinja will withdraw its transaction and savings products and return its banking licence, blaming the exit on COVID-19, difficulties raising capital and the outlook of the local market. Customers are being urged by the bank to withdraw or transfer their funds out of Xinja accounts “as soon as

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Australians did nearly a third of their retail shopping online in the last year, as the pandemic and subsequent lockdowns accelerated local ecommerce like never before. In the 12 months to September 2019 16.9 per cent of retail purchases occurred online, according to Roy Morgan. The online share nearly doubled