Ecommerce

Retailers are aware of the significant opportunity to leverage vast amounts of customer data to drive in-depth customer analytics that enhance merchandising processes through AI. The goal is creating customer-centric assortments, across every touchpoint, optimally priced and available to consumers when and where they expect to browse, transact and acquire

Daniel Zhang, CEO of Alibaba Group

Alibaba’s Tmall Global launched its first English-language website to attract more merchants and businesses from around the world to join China’s largest cross-border online shopping platform. The portal makes it easier for sellers of all sizes to capitalise on burgeoning demand from Chinese consumers for high-quality imported products. Tmall Global

Supermarket giant Woolworths is expanding its mobile checkout technology to more locations following an initial 10 month trial. Scan&Go allows customers to scan goods with their smartphone as they walk through the store and pay in the app before tapping off at a dedicated kiosk. Sign up for Which-50’s Irregular

postman

Australia Post will open the largest parcel facility and delivery centre in the southern hemisphere in Redbank this October to cope with increasing demand driven by ecommerce, according to postal service. The new facility will process up to 700,000 parcels per day at its peak – or over 35,000 parcels

Spalding Amazon

The most important trait for a professional working in digital marketing or ecommerce is empathy. It’s the driver to keep improving customer experiences in a world that’s continuously redefined by technology. That’s the view of Matt Day, Digital Marketing & Ecommerce Manager Spalding, the world’s largest basketball equipment maker. Sign

Australian peer-to-peer site Designerex has taken the dress rental approach one step further by allowing consumers to rent their clothes directly to others without the need of a warehouse. Because of the peer-to-peer nature, the company has already begun its expansion into the US market after launching in Australia in

Woolworths Credit Card customers can now use Apple Pay to make transactions with a tap of their device. The move, which is a first for a supermarket branded credit card in Australia, builds on Woolworths Rewards’ integration with Apple Wallet, introduced in 2017. Sign up for Which-50’s Irregular Insights newsletter

Cotton On store in Bourke Street, Melbourne

Forty per cent of Cotton On’s Australian ecommerce sales now come through buy, now, pay later channels like Afterpay. While in Malaysia the preferred payment method is cash on delivery, which accounts for 40 per cent of Cotton On payments. The difference in payment preferences in Asia Pacific is just

Amazon Prime Air

From setting the standard for delivery and ease of transaction in ecommerce to pioneering cashierless stores and embracing cloud computing, Amazon is a consistent and persistent disruptor in the retail sector. The rise of the Seattle giant has left investors wanting to know, how is the rest of retail industry

Digital bank Up has hit 100,000 customers since launching in October last year, the neobank attributes this growth to its quick sign up process and partnership with Apple Pay. Up said this means it is one of the fastest growing digital banks in the world. Anson Parker, head of product