The revenue banks make from customer fees is under threat from increased competition and regulation. According to new research from Accenture, Australian banks risk losing as much as 9 per cent of their retail revenue if fees from overdrafts, cross-border payments and foreign transactions  dry up.  As more competitors emerge

CouriersPlease aims to be completely carbon neutral across all areas of the business by 2025, beginning with offsetting 100 per cent of its operational emissions – which includes waste, energy use, staff travel and flights. Emissions in the transport sector derive from direct burning of fuels for road, rail, domestic

As internet banking took hold the question emerged: what will happen to the bank branch?  Australia’s big banks have always maintained their branches are an important channel for customers to do their banking, even as more transactions occur online.  Coronavirus has only accelerated that trend and forced branches to close

transfer, money, payments, financial services

The total value of B2B cross-border payments will reach $35 trillion in 2022 from a COVID-related low of $27 trillion in 2020; representing 30% growth. The figures are contained in a new report from Juniper Research. However, the study’s authors say the long-lasting economic impact of the COVID-19 pandemic means

Credit Cards, mastercard, banking, payments

Mastercard announced the expansion of its cryptocurrency program, making it simpler and faster for partners to bring secure, compliant payment cards to market. The company says consumer interest and investment in digital currencies are growing, with research showing that up to 20 percent of the population of some countries are

Another executive from troubled German fintech Wirecard was arrested yesterday and questioned by German prosecutors. He is the second person from the one-time darling of the European tech sector to be hauled in over a burgeoning scandal involving missing billions. Wirecard was launched during the first dotcom boom in the

Unilever, one of the biggest multinational consumer goods companies, is partnering with Alibaba Cloud, as part of a strategic initiative that will enable the global consumer goods business to action on next-generation digital marketing campaigns, according to the companies. Fang Jun, VP Data and Digital, Unilever China: “Customer buying patterns

Australian ecommerce grew more than 80 per cent year on year (YOY) in the 8 weeks after the COVID-19 pandemic was declared by the World Health Organisation. The figures are contained in a new report from Australia Post called Inside Australian Online Shopping 2020 eCommerce Industry Report. Download the report

Never stand in between Amazon and magnum of bubbly, delicious profits. The company is officially in the booze business down under. As Australia shut down in the first half of the year some retail categories proved famously contrarian, showing strong growth even as the economy went into hibernation – alcohol

Klarna has launched Vibe, which it claims is the first buy now, pay later loyalty rewards program in the world.  The no-fee program will be rolled out to the US market in June before being extended to Klarna’s other key markets including Australia within the next year. The move is