In pursuit of cheaper prices and a wider variety of offerings, the number  of Australians who shop online and compare prices prior to purchase  continues growing strongly according to a longitudinal study operating since 2007. And the number of consumers who engage in showrooming – checking out products in store

Australians will spend $29 billion at the shops this Christmas season, a five per cent increase over last year, and of course not all those shops will have a physical presence as spending inevitably shifts online. Those are good numbers for the shop keepers and suggest some rude health in

Bit by bit Bitcoin is eating away at the market share of other payment networks. According to recent analysis by Coinometrics, the virtual currency’s average daily transaction volumes in $US dollar terms now exceed Western Union, are rivaling Discover, and they are closing in on PayPal. But of course this being

Australian retailers are building ever more digital connections with their customers yet many are failing to build long term relationships which can deliver enduring engagement.   According to a new study called Australian Digital Commerce: a commentary on the retail sector conducted jointly by Capgemini and Sydney University, more than

Slightly more than one and a half per cent of all the Bitcoin’s in circulation were shifted in a single transaction last week, a move which has the nascent digital currency community speculating over who was behind the move. The currency hasn’t be ‘cashed in’ but rather transferred within the

Click Frenzy – the attempt by local entrepreneurs and retailers to replicate the success of the post Thanksgiving’s Day Cyber Monday sales in the US – appears to have at least grounded itself more firmly this year than last. Criticised by some as a contrivance, and with memories of last

Digital is changing the way we shop and in return it is changing the way retailers respond to our demands. Like many industries, retailers are experiencing major disruption from digital: new technology is changing customer behaviour, offering more choices and empowering the consumer with information when they want, where they

Online sales will surge in coming weeks to double normal spending levels during online shopping peaks, and in turn this will help fuel a six per cent year-on-year increase in Australian e-commerce according to new research from Adobe. But there’s more at work than just the cycle, according to one

Thinking about sinking some cash into the Twitter IPO? A better bet if you are the kind of investor looking for fantastic returns over the long term (Microsoft style) would be to find the emerging ecommerce platforms and hope to pick a winner. As the chart from Statista below shows the three

Building multiple digital connections with grocery customers dramatically increases the share of spend a retailer can capture from customers, but even a single digital connection pays big dividends. This is a key finding from a survey by BrickmeetsClick of 22,000 shoppers across six brand retailers in the US. The report