Ecommerce

Digital events platform Eventbrite  has appointed a new Australian managing director for a business that is on track to track to exceed six million cumulative tickets processed in Australia by the end of this year.  Australia represents about 5 per cent of Eventbrite’s global gross ticket sales. More than 100,000

The development of digital payments in the world’s emerging economies will help boost growth and will address issues of financial individual empowerment, says a report by the World Bank Development Research Group (WBDRG). “The benefits of digital payments go well beyond the convenience many people in developed economies associate with

There has been a riff in the business world about the remarkable market power accrued to Google and others. The point is that we thought the digital world was the ultimate market, and it turns out to be a reversion to the US economy in 1925: lots of muscular brutes,

  Vendor posts rarely rate highly on Twitter — it is one of the odd characteristics of a medium that seems tailor-made for brand expertise. However, Adobe broke the drought this week with a tweet offering three tips to enhance customer interactions, pushing it up to the top of this

Since it launched two decades ago, Amazon has become the world’s “Everything Store”, defined retailing and established itself as a member of the Internet Big Four. But those early shell-shocked retail rivals are fighting back. A recent L2 intelligence report shows that some retailers have started to push back and

Banking used to be so easy. You borrowed money from depositors at parsimonious rates of interest and then you charged them a fee to get their money back – and called it “customer service.” Then when they wanted the favour returned you lent them the money at much higher rates.

On 27 March 2012 the Chinese Communist Party adopted its formal five year plan on e-commerce. Its goal is to make China’s market the largest globally for e-commerce. Transparency, security and logistics are highlighted, with regulations designed to build effective and efficient markets. Ecommerce is clearly central to the big

Retailers are beyond the technology tipping point, according to Devin Wenig, president of eBay Marketplaces. In a recent interview with McKinsey and Company and available as a series of seven small video grabs, Wenig tells the management consultants, “I think the last two years in particular have been extraordinary in

As consumer expectations around the omnichannel shopping experience evolves and mature this is creating renewed pressure on supply chains according to Forrester Research’s Peter Sheldon. For ecommerce managers he suggests it is time to start sweating about the back office systems. And it seems the industry agrees with him. His

  The impact of omnichannel on supply chains, Amazon’s $2B Indian expansion and Forrester’s Wave research dominated the global omnichannel chatter this week as the tempo and the volume lifted on the conversation. Each weekday the KINSHIP digital/Which-50 Chatter Report identifies the most influential conversation starters of the last week