Ecommerce

Australia’s banking leaders will likely make the same mistakes as their UK peers despite their studied self-assurance. That’s our key take away from listening to Steve Weston, CEO of Volt, the first company to be issued with a retail banking license since the early 2000s. Volt is part of the

Retailers are already really good at automating their back-office operations and have proven themselves more than keen and willing to invest in technology that will drive productivity and efficiency, especially when eliminating manually-intensive and error-prone human tasks. Sign up for Which-50’s Irregular Insights newsletter They have no problem spending money

Amazon announced that it is discontinuing Amazon Dash after four years. Reading a few articles on this today that seem to imply this is some kind of failure. But what was the purpose of Amazon Dash? When Amazon Dash launched, the intent was clear to me. In a blog from

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Melbourne-based Adore Beauty has made a half-million dollar investment in warehouse management software to reduce the amount of packaging it uses. What’s more, automation is expected to bolster the company’s growth for the next five years. The solution chosen was HighJump. Kate Morris, CEO and founder of the beauty ecommerce

A fundamental change in banking has occurred in a relatively short period of time: power has shifted from large financial institutions to consumers. In response, banks need to rethink how they serve their customers. That’s the view of Marnie Baker, managing director, Bendigo and Adelaide Bank.    Sign up for

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Retailers are facing new challenges when it comes to making sure their customers are getting the best treatment possible — or risk losing them to competitors.  During a recent Adobe panel with senior retail executives, five key challenges for retailers were identified: customer-driven disruption; trust; digital maturity; data alignment; and

Ecargo (ECG) has completed its acquisition of China export business Metcash Export Services from supermarket wholesaler Metcash. The wholesaler, which supplies more than 10,000 independent retailers in Australia, still owns 15 per cent of Metcash Export Services, while ECG controls the remaining 85 per cent. The Metcash’s China team will

Digital platforms provide a host of challenges for governments. Questions about how to best protect privacy, democracy, and speech online become more pressing every year. But policies that affect online platforms also affect international trade. Many Australian small businesses rely on digital platforms to stay on par with their international

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New statistics from Australia Post show the biggest online shopping week is now in November as Black Friday and Cyber Monday sales become even more popular with consumers. According to the Australia Post 2019 eCommerce industry report, Inside Australian Online Shopping, the two significant shopping events, Black Friday and Cyber

Australia Post

Australia Post’s parcel business continues to grow but a decline in letters has dragged down the company’s half yearly profit. For the six months to December 31, 2018, AusPost made a profit before tax of $154 million, down 36 per cent year-on-year. Register now for Which-50’s Business of Chatbots webinar Letter