Ecommerce

Data from a major ecommerce logistics company suggests 2020 will be a boom season for online retailers in Australia, and some will need to sure up their fulfilment operations to cope. Online sales have been growing steadily for years but public health restrictions resulting from COVID-19 turbocharged the shift online,

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New research from Pitney Bowes,  a global technology business operating in the logistics sector found that global parcel volume surpassed 100 billion for the first time in 2019, reaching 103 billion. Australians shipped 934 million parcels in 2019, an increase of 8 per cent year over year (YoY) with an

Adoption and usage of real-time payments in Australia has more than doubled in the past 12 months, according to New research by financial systems giant FIS. Amidst the COVID-19 pandemic, transaction volumes and values processed through Australia’s New Payments Platform (NPP) have increased by 214 per cent and 231 per

“Micro lender” Nimble says correlating system performance to customer journeys is allowing it to improve the customer experience as the company seeks to become a fully-fledged digital bank and shed its payday lending tag. The company tapped New Relic, a cloud-based service monitoring software provider, to help plug the holes

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Shifting customer buying behaviours and accelerated digital investment in response to the COVID-19 pandemic will drive five big changes in digital commerce, according to research company Gartner. “Digital commerce has played an important role during the pandemic by enabling organisations to continue serving customers. Some customer behavioural changes, such as

Robots are helping humans pick up online grocery orders in a new Woolworths facility in Melbourne. Woolworths today announced it has begun using robots to augment the work of online order pickers in a purpose-built facility adjoining its existing Carrum Downs supermarket. The 2400sqm space uses automated storage units to

GroupM Australia and Amazon have partnered on an ecommerce training programme in Australia aimed at developing digital and product expertise and expanding its community of ecommerce agency experts in Australia. Amazon Academy offers three pathways for Search Activation and Biddable teams, DSP and Programmatic Activation teams and Client, Planner and

NAB will offer small businesses access to real time analytics next year through a partnership with cloud-based platform Pollinate. NAB is also investing in the UK company, which works with one leading bank in each geography. On Wednesday NAB announced a partnership and investment in Pollinate to provide SME customers

Alibaba Cloud says it has doubled sales in its database family of products year-over-year. Often an afterthiyght in cloud discussions that tend to focus on Amazon and Azure, in the last 12 months Alibaba has caught the attention of cloud market watchers in the West, The company says the increase

Australia’s first digital only bank Volt today announced a strategic partnership with Microsoft to develop “Volt 2.0”, a white labelled Banking as a Service platform for non-banks.  In 2019 Volt was the first Australian challenger bank to receive a banking licence and had been focused on the consumer market. But