Ecommerce

Churn is a term no bank executive wants to hear. But with the rise of neobanks in Australia, the customers need to come from somewhere. Australia is still in its infancy when it comes to neobanks. Xinja, Up, Volt and Judo were established in 2017 and 86 400 in 2018.

Woolworths is trialling a new digital contact tracing system and is sharing real-time data to show when its stores are busiest, as the supermarket giant steps up its health and safety efforts.  The news comes as new research revealed that many businesses are failing government contact tracing directives. According to a

As the saying goes, necessity is the mother of invention. We saw that play out when lockdowns caused by COVID-19 drove an upsurge in digital innovations by retailers. Shoppers who were used to browsing for products in stores suddenly lost the option to do so, while brands could no longer engage

Sendle today announced it is integrating Etsy into its dashboard as the popular small business courier service and online marketplace experience increased volumes under COVID-19. Etsy sellers will now be able to connect their online shops with a Sendle dashboard to more easily print labels and ship their orders through

Australia Post

The record-breaking rate of growth enjoyed by the Australian ecommerce sector early in the coronavirus crisis slowed to a more moderate growth rate in June, according to new figures.  Year-over-year the sector is holding the ground it gained in March and April when stores were forced to close under social

The revenue banks make from customer fees is under threat from increased competition and regulation. According to new research from Accenture, Australian banks risk losing as much as 9 per cent of their retail revenue if fees from overdrafts, cross-border payments and foreign transactions  dry up.  As more competitors emerge

CouriersPlease aims to be completely carbon neutral across all areas of the business by 2025, beginning with offsetting 100 per cent of its operational emissions – which includes waste, energy use, staff travel and flights. Emissions in the transport sector derive from direct burning of fuels for road, rail, domestic

As internet banking took hold the question emerged: what will happen to the bank branch?  Australia’s big banks have always maintained their branches are an important channel for customers to do their banking, even as more transactions occur online.  Coronavirus has only accelerated that trend and forced branches to close

transfer, money, payments, financial services

The total value of B2B cross-border payments will reach $35 trillion in 2022 from a COVID-related low of $27 trillion in 2020; representing 30% growth. The figures are contained in a new report from Juniper Research. However, the study’s authors say the long-lasting economic impact of the COVID-19 pandemic means

Credit Cards, mastercard, banking, payments

Mastercard announced the expansion of its cryptocurrency program, making it simpler and faster for partners to bring secure, compliant payment cards to market. The company says consumer interest and investment in digital currencies are growing, with research showing that up to 20 percent of the population of some countries are