Ecommerce

It’s hard to believe that just a couple months ago I wrote a blog post about the importance of physical retail in the consumer shopping journey without any mention of a global pandemic and the closure of non-essential brick and mortar retail. Since then, stay at home orders have spread far and

Alibaba’s premier B2C e-commerce platform Tmall has kicked off its 6.18 Mid-Year Shopping Festival hoping to tap into the post-COVID-19 shutdown as the Chinese government attempts to stimulate local demand. According to the company, twice as many brands will participate in the event as last year. Following kickoff, GMV in

Swedish buy now, pay later platform Klarna and ecommerce platform BigCommerce have extended their global partnership to Australia, three months after the payments provider launched locally.  The partnership means Australian retailers on the BigCommerce platform will now be able to integrate Klarna’s shopping features and flexible payment options into their

Fintechs and banks can now apply for accreditation as a data recipient within Australia’s Consumer Data Right (CDR) regime following the launch of the underlying IT infrastructure that enables the data sharing environment.  ACCC’s Consumer Data Right Register and Accreditation Application Platform (RAAP) is now live, ahead of the July

Facebook’s newest ecommerce play has the potential to radically shake up the digital marketing and retail landscapes, according to retail expert Nathan Bush. Unveiled last week, Facebook Shops is a new set of commerce tools that allow retailers to set up online storefronts on Facebook and Instagram. In this week’s

Facebook Shops will roll out in Australia in the coming months, giving local businesses the ability to set up online storefronts on Facebook and Instagram.  The new commerce tool from the social media giant was announced overnight and features a new checkout, shopping tab, and shoppable live streams which will

The total number of Open Banking users (consumers who share data via Open Banking APIs to aggregate their bank accounts and access new services), will double between 2019 and 2021; reaching 40 million in 2021 from 18 million in 2019, according to a new study from Juniper Research. The research

Question Mark Speech Bubble

Afterpay faced a surge of inquiries from their customers worried about whether or not they could pay for their goods as COVID-19 restrictions closed down large parts of the Australian economy.  During the Zendesk Showcase last week, Yvonne Gilmour, head of service delivery at Afterpay said the surge in inquiries

Customers are embracing new delivery options as Australia’s logistics infrastructure struggles to keep up with the unprecedented parcel volumes generated during the COVID-19 shutdowns. The new data comes from courier start-up Sendle, which has partnered with leading Australian parcel collection point network Hubbed, to offer its retail customers a more

Australian courier company Sendle has tightened its relationship with global commerce platform Shopify to provide a fully integrated delivery service for Australian small businesses. The integration means Aussie merchants won’t have to leave the Shopify platform to ship their parcels via Sendle. From Shopify, they can print Sendle labels and