Coles has selected three SAP products to help transform its digital operations across procurement, human resources (HR) and its business processes.

The supermarket giant is implementing intelligent enterprise resource planning (ERP) with SAP S/4HANA, along with SAP Ariba for procurement and SAP SuccessFactors streamline and automate its HR operations.

The implementations will commence in February 2019. The company said its digital transformation will “focus on increasing consistency of its processes, removing duplication and supporting delivery of more efficient services for its people, suppliers, partners and customers”.

“Making life easier for our customers and team members is a key focus for Coles. This partnership with SAP will allow us to innovate more with both groups to ensure we are as efficient as possible across our retail environment,” said Roger Sniezek, Coles’ chief information and digital officer.

Coles employs more than 115,000 people across Australia and works with over 7,000 suppliers.

With SAP S/4HANA, Coles will simplify and streamline its business processes and have access to insights across the organisation that will accelerate opportunities and enable the organisation to work more productively.

SAP Ariba will digitise and automate supplier invoices and payments, while
SAP SuccessFactors will be used to keep track of all key HR information for Coles employees.  

“Investing in its people, processes and supply chain, Coles is putting a focus on simplifying the experience for its people and customers,” said Damien Bueno, President and Managing Director, SAP Australia and New Zealand.

“The retail industry is focused on continuous innovation and anticipating customer needs. To be successful in this era of change and build for a digital future, it is critical to get your digital business framework right. I look forward to seeing this long-term and strategic partnership with Coles grow as it innovates the experience for its people, suppliers, partners and customers.”

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