Charles Sturt University has selected Integration Platform as a service (iPaaS) provider Dell Boomi to integrate its operational systems. The move is part of the university’s five year IT transformation designed to enhance student and staff experiences.

The cloud based iPaaS service links Charles Sturt University’s existing and future bespoke platforms as well as traditional systems like CRM, HR finance, research student management data warehouse and identity management platforms, creating a central data repository.

“We developed our enterprise systems renewal program in order to speed up the delivery of new resources for our stakeholders,” said Tim Mannes, Executive Director, Division of Information Technology, CSU.

“To successfully execute on our objectives, however, we seriously needed a reliable, seamless and highly-integrated flow of information across our new enterprise environment. That’s the strategic background to our implementation of the Boomi platform.”

The Dell Boomi linking mechanism is expected to help break down data and organisational silos to unlock business insights. For example linking systems will enable the university to more quickly identify students who may be struggling, allowing them to proactively engage the student and improve learning outcomes.

The decision to deploy Dell Boomi followed a market evaluation and several discussions with other Australian universities.

Low code in the cloud

One of Dell Boomi’s biggest appeals is its “low code” cloud based approach to data and platform integration. The process reduces the requirement of coding experts and on premise integration technology, expediting integration and transformation.

“The move to Boomi’s iPaaS has given us a high-reliability environment for business continuity,” said Shane Jeffries, Manager Integration, Division of Information Technology, CSU.

“While we have been using integration for a decade, our old integration platform made upgrades difficult, and required a lot of resources to maintain – combined, it demanded a serious amount of effort that impeded our focus on what’s most important: the experiences of students and staff.”

The competition in higher education IT is heating up, according to Michael Evans, Managing Director Asia-Pacific and Japan, Boomi.

“The higher education space is hotly-contested in Australia, with universities under constant pressure to differentiate themselves to existing and prospective students by demonstrating innovative services,” Evans said.

“By connecting systems and operations with Boomi’s platform, CSU is in a better position to understand its students than ever before. As a connected university with digital services, processes and insights, the organisation can optimise its investments in the resources that students need most, ultimately providing students a better learning experience that will enhance their suitability in the workforce of tomorrow.”

About the author

Joseph Brookes is a writer for the Which-50 Digital Intelligence Unit, of which Dell Boomi is a corporate member. Our members provide their insights and expertise for the benefit of the Which-50 community. Membership fees apply.


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