Western Australian Department of Health (WA Health) has signed a five-year, AUD$124 million contract with Atos to transition and digitise its ICT systems to better support the WA public health system.

Atos said it will work with the WA health system’s ICT service provider, Health Support Services (HSS), to transition the current legacy infrastructure from the incumbent provider to Atos Cloud platforms.

Holger Kaufmann, CIO at Health Support Services said, “The HealthNext transition program represents an opportunity to improve the way WA Health utilises and delivers ICT services to support the provision of healthcare to the WA community.

“A modern and contemporary cloud-based ICT system will enable us to respond better to innovation that will help improve patient care and reduce unnecessary duplication.”

Atos was one of three vendors who were selected to provide the major digital transformation to WA Health.

Shirley Ngu, head of information and data management for Atos Australia said the department wants to transform the old infrastructure to a more agile and advanced technology.

“The transformation is about moving them from a traditional legacy infrastructure to a consumption-based agile infrastructure in the cloud.

“What we are providing here is really a dedicated, secure private cloud for WA Health. It’s important that it’s secure and obviously highly resilient to protect the continuity of the services.”

Ngu noted that the high stakes nature of the health sector requires a robust technology foundation.

“They are providing health services to the public, every IT system has to be working, nowadays it’s just not acceptable [for it not to be working].”

Atos said the digital transformation will utilise GovNext-ICT services to provide a Hybrid Cloud and a recurrent consumption model which scales and shrinks as required, providing WA Health with new agility that will enhance operational processes and reduce costs while improving the patient experience in the public health system.

The scope of services is to provide private cloud, managed public cloud, hybrid cloud orchestration, co-location and managed services for 2,000 servers, over 1,000 applications, and a fully managed Oracle Cloud platform.

Shirley Ngu, head of head of information and data management, Atos

The fully managed Oracle customer environment will be supported by both Oracle and Exadata cloud machines orchestrated into an Atos Hybrid cloud environment hosted on an Extreme Performance Pod, digital private cloud using Atos’ BullSequana computing platform and supported by a suite of fully managed services.

These services include data centre housing, capacity management, monitoring and reporting, backup, disaster recovery and OS management.

The Atos Managed Public Cloud (MPC) solution, leveraging an Atos-managed ServiceNow platform, provides a single “pane of glass” for cloud consumption, according to the company.

MPC provides additional virtual infrastructures and operating systems to facilitate the consumption of public cloud environments, removing the burden for HSS to operate these infrastructures as well as OS, backup, DR, routing, firewall and communications dependencies. In addition, WA Health will gain governance over cloud consumption, security and compliance.

Ngu said this new ICT infrastructure update is fundamental to power WA Health’s applications. For example, one of the applications tells a user where the nearest hospital is and how busy it is so when someone is in an emergency they can decide which hospital to visit.

She said this new partnership with WA Health will display what Atos can do as a company, “Through this partnership and this program with WA Health it will show to the marketplace Atos can manage and lead such a complex program.”

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