Aware Super, one of Australia’s largest industry superannuation funds with more than $130 billion of funds under management, has set a path to transform its IT infrastructure to enhance employee and member experience, and to drive growth.

The company rebranded from First State Super in September 2020, is one of Australia’s largest industry funds providing superannuation, advice and retirement solutions to members in health care, education, aged cared and disability support, public sector and police, fire and emergency services.

With more than 1.1 million members and clients, Aware Super has also reduced the incidence of infrastructure component failures by 24 per cent, delivering better employee and member experiences and managing on-demand increases to compute and storage requirements as the need arises, with minimum downtime.

According to Dominic Borg, Head of IT Delivery, Aware Super, “We knew that to deliver successfully, we had to strip away all the traditional barriers of the past and build out a network, data centre and cloud strategy that aligns with our ambitious growth strategy.

“Reflecting on the COVID-19 world we live in now feels like we made the right business decisions to work with Equinix and Telstra that will help us to deliver scale benefits to our members.”

As part of the program, Aware Super migrated two on-premise data centres into Equinix’s International Business Exchange data centres in Sydney and Melbourne, linking both sites using Telstra’s Programmable Network (TPN), with low-latency, on-demand connectivity to support fluctuating bandwidth demand.

The move ensures Aware Super has redundancy and quickly interconnect to a hybrid cloud environment and mission-critical global financial services, such as trading and investment platforms.

Sharp decline

One of the key benefits for the business is a sharp decline in resources spent maintaining its traditional IT environment and reduced data replication time from days to just minutes.

According to a statement from Equinix, this means the organisation can scale at speed while integrating two key superannuation funds it merged with in 2020, VIC Super and WA Super, adding thousands to its employee and member base with minimal disruption to its current operations.

To meet performance, scale and flexibility needs, Aware Super uses Equinix Fabric to connect with Microsoft Azure and simultaneously interconnect with providers of critical trading and investment platforms.

This on-demand, SDN-enabled interconnection service allows any business to connect between its own or other company’s distributed infrastructure on Platform Equinix, simplified digital infrastructure to bring together and interconnect the core foundational elements that power Aware Super’s business growth aspirations.

Equinix’s global platform currently includes more than 220 data centres across 63 metros. In Asia-Pacific, Equinix’s data centre footprint spans across key metros in Australia, China, Hong Kong, Japan, Korea and Singapore.

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