The digital economy has forced enterprises to reshape their businesses to stay ahead of both traditional and new competitors. Whether it is reducing cost, increasing productivity, or winning the market share battle, technology continues to change the way we work.

Fifteen years ago, the main technology story for large enterprises was one-size-fits-all ERP suites that offered integrated financial, ordering, manufacturing, stock control, HR, and payroll systems. It was never the best approach technically, but all the modules at least worked together so you could share information and records.

The era of cloud computing, however, is rewriting the old ERP rules. Thanks to new cloud-based integration technologies, companies of all sizes can connect any mix of new software as a service (SaaS) applications with their existing on-premise systems. Thanks to the cloud, CxOs no longer have to compromise when selecting the best technologies for their businesses.

This has alleviated a number of challenges organisations face with their traditional IT systems. According to Panorama Consulting Solutions, ERP implementation costs were significantly higher in 2015 than 2014, climbing from $2.8 million to $4.5 million. In the same period, more ERP projects failed.

Such pain points have created a massive need for integration platform as a service (iPaaS). Native-cloud iPaaS is freeing organisations from the old ERP paradigm and allowing them to become far more agile and run far more efficiently.

Because of its revolutionary capabilities, the market is embracing iPaaS. According to a report in NetworkWorld, the iPaaS market will grow 55% per year to reach a $1 billion by 2019.

Consequently, Australian enterprises – many of which are exceeding the maturity levels of their United States-based counterparts – have moved beyond kicking the tires and are adopting best of breed technologies to replace (or supplement) archaic one size fits all platforms.

Breaking Free from ERP

Large organisations – or even individual departments within companies – don’t want to be held hostage by inflexible and costly IT environments. In today’s challenging marketplace, businesses need to harness the best applications to address their unique challenges.

With iPaaS, enterprises can integrate any application from the cloud or the “ground.” The low-code, extremely rapid implementation capabilities of iPaaS provide organisations dramatic new flexibility in how they shape their hybrid IT environments.

This, in turn, introduces measurable operational improvements for organisations where they can easily manage multi-network, multi-cloud applications with simple customisation tools and automatic upgrades.

The impact on productivity and the bottom line is significant. iPaaS lowers the total cost of IT infrastructures. It enables efficient integration and management of applications. And it supports citizen integrators, helping democratise the way an organisation connects to the right data and applications.

DocuSign Embraces iPaaS

Electronic signature and transaction management technology company, DocuSign, is one of many enterprises using Boomi iPaaS to integrate an expanding number of applications.

As a technology leader, DocuSign uses various platforms and bespoke applications to deliver the best possible experience to its users. With iPaaS, the organisation is able to achieve this objective by rapidly building custom and complex integrations so that data governance processes are seamless.

DocuSign uses Dell Boomi to help eliminate time-consuming and costly manual processes that lower TCO and help DocuSign move with much greater speed and agility.

In order to thrive in the digital era, enterprises need to move away from traditional processes and governance. Yesteryear’s platforms didn’t deliver on their promises because of their inflexible and expensive architectures.

iPaaS, in contrast, frees organisations to use the best applications for their unique needs. It helps organisations embark on digital transformation by modernising legacy systems while requiring minimal resources and capital.

With the trend towards best-of-breed trumping traditional one-size-fits-all ERP suites, large organisations can rapidly adopt new applications and far more easily manage their increasingly complex IT infrastructures. As a result, they are running more efficient operations while more quickly responding to the continually evolving demands of their customers.

About the Author

Michael Evans is the managing director of Dell Boomi’s operations in Asia-Pacific & Japan. Dell Boomi is a member of the Which-50 Digital Intelligence Unit. Our members provide their insights and expertise for the benefit of the Which-50 community. Membership fees apply.


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