Tess Bennett

Martech company Alterian has appointed Vinnie Mistry as Vice President, tasked with re-establishing the business in Australia following a management buy-out last year. The cross-channel campaign and real-time interaction management (RTIM) software provider was divested from SDL and relaunched in November as a privately held company headquartered in Denver, US.

Jack Ma’s Ant Financial is buying US-based international money transfer service MoneyGram in a deal worth $US880 million. Read the third issue of Which-50 Magazine online for free – Customer Experience Edition Ant Financial, the financial affiliate of Alibaba and parent company of Alipay, offers a broad suite of digital-based

Google took down 1.7 billion ads that violated its advertising policies in 2016, more than double the number of  “bad ads” it removed in 2015. It also banned 200 publishers from its ad network for publishing misleading content. Read the third issue of Which-50 Magazine online for free – Customer Experience

Alibaba revenue grew to $US7.7 billion in the December quarter, up 54 per cent year-on-year. The company also raised its full-year guidance, forecasting its revenue will rise 53 per cent for the fiscal year, up from its earlier forecast of 48 per cent. Sign up for Which-50’s Irregular Insights newsletter

Every year Deloitte ranks the top 250 retailers based on revenue. This year Amazon made it into the top 10 global retailers for the first time. Walmart continues its long-held dominance at the top of the list and the world’s four largest retailers maintained their positions on the industry’s leader

Alibaba has inked a deal with the International Olympic Committee (IOC) to provide the organisation with services in cloud computing, ecommerce and media until 2028. The deal covers the next six Olympic games, the first three will be held in South Korea, Japan and China. Sign up for Which-50’s Irregular

The robots are coming for our jobs and Australians are surprisingly optimistic about their new robot co-workers. According to a global survey of 10,500 workers conducted by Accenture, 78 per cent of Australians surveyed expect parts of their job to be automated in the next five years. Of those who

Businesses are embedding communication technology into their applications to return human interaction to customer service, something that was lost when the corner store made way for the cable company. That’s the view of Patrick Malatack, VP product development for cloud communications platform, Twilio. Sign up for Which-50’s Irregular Insights newsletter

Australian online retailer Adore Beauty has quietly closed the doors of its Tmall storefront, opting for a different approach to cross-border trade. Adore Beauty opened the store on Alibaba’s global marketplace in April 2016 as a way to enter the Chinese market, selling a limited range of organic Australian beauty

As part of its attempts to crack down on the sale of counterfeit products, Alibaba has launched legal action against two fake Swarovski watch sellers on its Taobao platform. Alibaba has filed a lawsuit with Shenzhen Longgang District People’s Court against the sellers, claiming RMB1.4 million (US$200,000) in damages for