Tess Bennett

Tess Bennett

Tess Bennett is the editor of Which-50 and is responsible for leading the publication’s daily coverage of Australia's digital businesses for C-Suite executives, strategists, founders and directors. As the former editor of Internet Retailing Australia and journalist for Inside Retail, Tess has five years experience covering retail and ecommerce. At Which-50 Tess reports on a broad range of topics including technology, the industrial internet, analytics and digital marketing.

The University of Adelaide has launched its second chatbot which is designed to help double the number of international students enrolled at the higher education institution within the next five years.  That growth requires new ways of thinking about recruiting and handling student inquiries, says Catherine Cherry, The University of

Large IT players are making more moves in the cybersecurity market, but McAfee CEO Chris Young expects to see proliferation, rather than consolidation, of security vendors.   Last month VMware CEO Pat Gelsinger shared his vision for the cybersecurity market — shortly after the company announced it was buying security vendor

Open banking start-up Basiq has concluded its Series A funding, securing investment from Salesforce Ventures, NAB Ventures and Westpac’s Reinventure.   The fintech platform provides access and insights into financial data that it says enables organisations to take advantage of open banking via a consent-driven model that can obtain customer

After three years of external pressure Facebook hasn’t done enough to fix the problems created by its platform, argues Roger McNamee an early Facebook investor turned vocal big tech critic.  McNamee spent 34 years as a Silicon Valley investor and venture capitalist. But since observing the same tools that make

The CMO of one the world’s largest cybersecurity companies has candidly admitted she wasn’t prepared for a security mistake that could have been avoided entirely.  Allison Cerra, senior vice president and chief marketing officer at McAfee, has shared what she described as the worst day of her career, Easter Sunday

McAfee has unveiled new device-to-cloud security capabilities and a data science platform to give companies greater insight into the threat landscape, at its annual MPower Cybersecurity Summit in Las Vegas this week. A key focus of the event was the need for cloud-native security features to protect against threats as

Dropbox used its inaugural user conference in San Francisco last week to share its vision for the company’s future and announce a set of new features which are the first steps in building “the smart workspace”.  Dropbox is in the process of transforming from its heritage as a storage company

Customer experience is gaining more attention across all industry sectors, but business in Australia are struggling to graduate from good to great CX.  According to the KPMG Customer Experience Excellence 2019 report, while many Australian organisations are putting effort into customer experience initiatives in Australia, these efforts often fail to

On Wednesday last week, 10 financial services companies got together in a room in Melbourne for a meeting with Australia’s big four banks. They, along with the national competition regulator, discussed how they could share customers’ financial data with each other to improve products and services, and stimulate competition and

The consolidation of marketing companies into platforms is a disservice to marketers and has stifled innovation, according to the head of product of Acoustic, the newly formed marketing technology company. Acoustic was created following the sale of IBM’s marketing assets to private equity firm Centerbridge Partners in April. The company