Staff Writers

Staff Writers

Which-50 has a floating pool of irregular contributors, snoopers and scoopers

City Deep Learning

Smart city traffic technology solutions deployed to ease chronic congestion in cities will generate $4.4 billion in revenue in 2023, up from $2 billion in 2019, according to a new study from Juniper Research. These solutions typically use sensors in combination with machine learning software algorithms to dynamically alter traffic

Advertisers will lose $42 billion of ad spend globally this year to fraudulent activities committed via online, mobile and in-app advertising. Forty. Two. Billion. The figures are contained in a new study by Juniper Research. The figure is bad, but it’s even worse when you realise that it’s accelerating. Back

on wooden table outdoors

Online design and publishing platform Canva announced two milestones that will accelerate its vision to democratise design: making an additional collection of more than 1 million free stock photos, vectors and illustrations discoverable in Canva by joining forces with Pexels and Pixabay, and the launch of Photos Unlimited, a new

electronic banking mobile fintech

Fintech platform revenues will reach $638 billion by 2024, up from an estimated $263 billion in 2019; driven by increasing consumer acceptance of fintech-powered solutions, according to Juniper Research. According to the new research, Fintech Futures: Leading Innovators, Segment Analysis & Regional Readiness 2019-2024, technologies such as machine learning, big

Deliveroo

Amazon has invested in restaurant delivery service Deliveroo leading its US$575 million Series G round. Announced today, the round includes participation from existing investors T Rowe Price, Fidelity Management and Research Company, and Greenoaks. Founded in 2013, Deliveroo has raised a total of USD$1.53 billion. Sign up for Which-50’s Irregular

KPMG Australia has acquired UX, web and mobile development consultancy, Love Agency, which specialises in building solutions for enterprise and government clients. Sign up to Which-50’s Digital Marketing Newsletter Nominate today for the Which-50 Digital Experience Awards. Simple. Fast. Easy. The 40-strong Love Agency team will join KPMG’s specialists in

Retail chatbot

The global number of successful retail chatbot interactions will reach 22 billion by 2023, up from an estimated 2.6 billion in 2019, according to Juniper Research. The new research, AI in Retail: Segment Analysis, Vendor Positioning & Market Forecasts 2019-2023, says chatbot use by retailers will enable effective automated customer

Scoot plane

Budget airline, Scoot, is using the Boomi integration platform to help share data across the expanding organisation, allowing it to adapt more quickly to changing market conditions and therefore improve passenger experiences. Scoot, the low-cost arm of Singapore Airlines, operates a global network of 66 cities across 18 countries and

rating feedback stars customer experience review

Companies that fail to deliver quality customer service experiences could see an adverse impact to their bottom-line. That’s a key takeaway from Zendesk’s Quantifying the Business Impact of Customer Service in Australia Report 2019. The research reveals that businesses failing to address bad customer experiences may be losing loyal customers

Salesforce executive Rob Thorne has been appointed Vice President APAC for MuleSoft, while former VP for APAC Will Bosma has been named VP of Japan. Sign up for Which-50’s Irregular Insights newsletter Thorne joined Salesforce through the ExactTarget acquisition in 2013 and over the course of his over eight-year tenure