Mike Green

Mike Green

Mike Green is the CEO of KINSHIP digital and co-author of the Chatter Report

  Altimeter’s latest digital transformation report, shock treatment for Telcos, and the BBC’s plans to invest in digital transformation are among the hot topics in the social streams in our latest digital transformation Chatter Report. The importance of mobility in transformation programs also rated highly. Each weekday the KINSHIP digital/Which-50

NetSuite’s acquisition of Venda, the importance of agility in retail, in-store and online integration, and a survey into milennial customer experience, headline our third omni-channel Chatter Report. Each weekday the KINSHIP digital/Which-50 Chatter Report identifies the most influential conversation starters of the last week around the global social realm, and

  Today Which-50 and KINSHIP digital launch the latest in our regular series of social media reports: The Monday Retweet report. Each Monday we take the pulse of the Australian Twittersphere and reveal the most retweeted links in the country over the last seven days (Saturday to Friday). The last

The role of CIOs in digital business transformation, hints of a European Tech recovery, and the immaturity of B2B content marketing, rated highly in the social chitchat in this week’s Chatter Report on tech industry analysts. Likewise, the importance of people to digital success. Our KINSHIP digital/Which-50 Chatter Report reveals

  The burgeoning impact of online commerce in South East Asia, and attempts by incumbent domestic retailers in India to hold back the tide, featured prominently in the worldwide social media conversations about ecommerce this week, according to our daily Chatter Report. Meanwhile, Econsultancy’s list of ten retail and ecommerce

  In our third KINSHIP digital/Which-50 Chatter Report we reveal the most influential omni-channel chatter in the social stream worldwide this week. The importance of cloud computing, top tips for omni-channel selling and the impact of digital on the retail workforce lead the global conversation this week. All up there

In our second KINSHIP digital/Which-50 Chatter Report, we reveal the most influential analyst and management consulting shares in the worldwide social stream this week. Healthcare and technology, mobility, and the changing competitive landscape excited most attention. For our analyst Chatter Report, published each Thursday, we find the social shares that

Welcome to the first edition of the KINSHIP digital/Which-50 Chatter Report. Each day of the week we will explore the hottest digital discussion topics in the social channels worldwide, and identify the opinion leaders.  The Chatter Report is based on links from some of the most popular digital content shared

Customer experience has emerged as one of the critical digital differentiators in recent years — perhaps the most crucial differentiator, in an age of mass and rapid commoditisation. Not surprisingly, then, an entire industry and discipline has built up rapidly around the subject, much of it anchored in an earlier debate

The Commonwealth Bank (@CommBank) is generally regarded as the most advanced internet banker in Australia — but that perception of leadership doesn’t necessarily carry through to the social stream. While the CBA currently has the largest following on Twitter among Australia’s big four banks, at current rates it will be