Joseph Brookes

Joseph Brookes

Joseph Brookes is a writer and content producer for Which-50.com and the Which-50 Digital Intelligence Unit. He has covered the impact of digital transformation on Australian businesses with a particular focus on the media, financial services and governments sectors. Joseph is also responsible for Which-50's multimedia products including the production of video, podcasts and animated graphics.

Australian banks know they need to accelerate their digital transformation but are struggling to put the change into practice, partly because they over outsourced IT in the past. Now, challenges around architecture, software development and organisational structure are putting the incumbent banks at risk of being left behind as new

Australia’s big banks are envied for the sheer amount of customer data they possess, but often they struggle to put it to good use, according to Johnathon Davey, Executive General Manager Digital & Innovation at NAB. To address the challenge NAB is increasingly relying on partners and third parties for

Artificial intelligence (AI) is removing industrial and geographical boundaries for financial services organisations, according to AI expert, Dr Ayesha Khanna. Singapore saw the change coming and early investments in the technology and people to support it mean the country will likely be the global leader when AI is “everywhere” in

ANZ expects the impact of open banking on Australia’s financial industry will be profound. So much so that the bank is preparing to fundamentally change its business model. But it had to rely on regulators to get the conversation started. “From a large bank perspective, I think open banking helps

Blockchain has been heralded as a transformative and potentially disruptive technology. However, many are hesitant about the practical application of blockchain outside of limited use cases. The key to early success is matching blockchain to an appropriate business model, according to Stephen Moore, SAP Australia and New Zealand Executive Director.

Taxi and Hire Car Drivers in Victoria are preparing to sue Uber for hundreds of millions of dollars in lost earnings. It will be alleged Uber operated illegally when they launched in Victoria without legal approval in the state, according to the Australian Associated Press. Sign up for Which-50’s Irregular

Health minister Greg Hunt has rejected the recommendation from a senate inquiry into My Health Record to extend the scheme’s opt-out period by another 12 months. The inquiry also called for sweeping changes to the ehealth scheme as Australians have just weeks remaining to opt out. An extension beyond the

Digital transformation projects are failing in Australia because organisations haven’t linked their data strategy to business outcomes, according to Chris Drieberg, director of pre-sales and CTO for Hitachi Vantara ANZ. Worse still, Drieberg says, the digital infrastructure being built today may prove fundamentally inadequate very soon. “Most of [our customers]

From today, Amazon Prime will include Prime Music, a music streaming service similar to Spotify and Apple music, as the ecommerce giant continues to fill out its premium offering in Australia. New and existing Prime customers will now be able to stream a catalogue of more than two million songs

The narrative that enterprises must move all their data centres to a public cloud is dead, according to Sanjay Poonen, COO, VMware Customer Operations. VMware, through a partnership with AWS, believes a hybrid option is now necessary, but it requires a fundamental change in data security. Sign up for Which-50’s