Joseph Brookes

Joseph Brookes

Joseph Brookes is a writer and content producer for Which-50.com and the Which-50 Digital Intelligence Unit. He has covered the impact of digital transformation on Australian businesses with a particular focus on the media, financial services and governments sectors. Joseph is also responsible for Which-50's multimedia products including the production of video, podcasts and animated graphics.

Salesforce has hailed its rejigged online-only World Tour event as a success which collected over a million social media impressions, in one of the early tests of the impact of coronavirus on the industry. But research suggests event attendance is a huge driver of business for hosts and exhibitors and

Australia’s biggest telco says its operations will be carbon neutral this year and it will halve its 1.3 million tonnes of yearly greenhouse gas emissions within the decade. Telstra this week announced three major sustainability goals: To be carbon neutral in its operations this year, energy consumption equivalent to 100

Australia’s privacy watchdog is looking into claims Alinta Energy failed to protect its 1.1 million customers’ data following its sale to Chinese investors in 2017. A joint investigation by the Nine newspapers and ABC published earlier this week uncovered a series of data protection red flags, including poor privacy compliance

Most Australian and New Zealand organisations rate their ability to deliver customer experiences as not very advanced or immature, well behind the global and regional levels, according to Adobe’s latest research. But the marketing giant says Australia’s banking industry is an exception – in some cases the envy of the

Australia’s financial regulators will not intervene in the controversial practice of “screen scraping” despite it being banned in the EU and pressure from Australia’s largest bank and some fintechs to outlaw it. During a senate hearing last week, the Australian Securities and Investments Commission (ASIC) said it was not intending

The NSW government is consolidating its more than 750 websites currently running on 35 different content management systems to deliver a “unified, customer-centric” experience for citizens when they interact with the state government online. A redesigned nsw.gov.au beta site has launched offering a preview of how the consolidated platform will

The number of data breaches reported to Australia’s privacy regulator rose 19 per cent in the last six months of 2019. Nearly two-thirds were caused by malicious or criminal attacks, including cyber incidents, and the health and finance sectors were again the worst offenders. Australia’s information and privacy regulator, the

The scale and nature of acquisitions carried out by digital platform companies like Google and Facebook are posing new challenges to regulators, Australia’s competition tsar has warned. Speaking at a gala event in Melbourne last night for a global merger workshop, the Australian Competition and Consumer Commission chairman Rod Sims

Venture capital investment in agriculture and food technology fell significantly last year, according to investment data analysis by a global VC firm released this week. But Australia bucked the trend, recording a US$90 million increase in funding in 2019. Globally, investment in foodtech and agtech startups reached US$19.8 billion across

A newly revealed ad fraud bot is taking advantage of large unaudited ads.txt files, impacting billions of video advertisements and stealing millions of dollars from advertisers, according to ad verification company Integral Ad Science. IAS says the bot, known as the 404bot in reference to its domain spoofing, has existed