Joseph Brookes

Joseph Brookes

Joseph Brookes is a writer and content producer for Which-50.com and the Which-50 Digital Intelligence Unit. He has covered the impact of digital transformation on Australian businesses with a particular focus on the media, financial services and governments sectors. Joseph is also responsible for Which-50's multimedia products including the production of video, podcasts and animated graphics.

Twitter is bracing for a US$250 million fine from US regulators for using the phone numbers provided by its users for security to target them with ads. The social platform disclosed the practice in October last year and claims it was done “inadvertently” but can not say how many users

Calls to Beyond Blue’s support services have increased by 66 per cent in April compared to the prior year and more than half a million people have now accessed Beyond Blue’s 24/7 dedicated coronavirus mental health service since March. The new coronavirus support service relies on a collection of partners

Sendle today announced it is integrating Etsy into its dashboard as the popular small business courier service and online marketplace experience increased volumes under COVID-19. Etsy sellers will now be able to connect their online shops with a Sendle dashboard to more easily print labels and ship their orders through

Students and professionals can train in practical data science and artificial intelligence skills in as little as three months under a new partnership between RMIT University and the Institute of Data, a career services provider that boasts a 90 per cent job success rate. From mid-September a new short-form industry

The government announced a new draft mandatory code of conduct late last week to address “bargaining power imbalances” between Australian commercial media companies and platform giants Facebook and Google, including rules for the platform companies to pay for news content. Developed by the ACCC and now under public consultation, the

COVIDSafe, Australia’s contact tracing mobile app, is being hailed a success with 6 million downloads and a demonstration in the new “gold standard” of government tech delivery. But a month since launch it is unclear how much utility the app provides health authorities. The commonwealth government now reports privacy protections

Optus this week announced three new executive hires from the tech and finance sector, along with a new partnership with Cisco to launch its cloud-based contact centre service in Australia with an eye to the increase in remote work. Libby Roy joins Optus as managing director SMB from Paypal, where

More than 7 million consumers are now connected to the National Broadband Network, which was able to mostly maintain its typical speeds under the strain of COVID-19 related social distancing measures thanks to temporary allowances to retail providers. The ACCC today revealed 455,000 new NBN services were connected to the

Chinese tech giant Alibaba Group sold US$1 trillion worth of goods across its platforms in the last year, the company revealed in quarterly results late last week. But a plunge in profitability in the latest COVID-19 affected quarter sent shares down nearly 6 per cent, costing company founder Jack Ma

Two years to the day since its enforcement, GDPR is beginning to have a real impact, but how seriously individual organisations are taking the regulation is still tied to their resources, according to privacy advocates. Locally, SailPoint, an identity management company, reports GDPR has contributed to Australian organisations being more